2. Key proposals of Kew 2008 Maintain and integrate FRC services at Kew Add value through integration Expand reading rooms, restaurant, cloakroom, toilets Re-design services in line with user views More welcoming environment, more help for first timers

3. Key issues raised by readers Location – and parking Is there enough space at Kew? Security measures and reader registration Reading room environment Map and large document reading room Preserve FRC qualities and services Dont ditch the microfilms Free access to online services in central London Future of GRO services

8. Increased seat capacity at Kew Now:Kew/FRCFuture:Kew Computers185217 Microfilm/fiche101 (in use)101 Documents334376 (16 extra camera stands)

10. Timetable 9 October: appoint contractor 23 October-14 May: moves, refurbishment, building works, phased closures in reading rooms 1-16 December: closed to public 17 December – early March: reduced capacity in Document reading room week beginning 21 January: some days closed to public 15 March: closure of FRC 25 March: full FRC service available at Kew

12. What next? Regular updates and advice about disruptions and closure web site notices at FRC and Kew external user organisations Please check situation before visiting Any questions or comments?