1. One Stop Shop Student Services Model
Mt. San Antonio College
Deanna Smedley, Counselor
Angel Lujan, Counselor

2. Defining the “One Stop Shop Student Services Model (OSS)”
Centralized location, where students can gain access toward college services in one building vs. scattered offices throughout campus in order to enhance accessibility of services.
Discuss measurements of bldg. 2 story, x# of services housed there, set-up of services like a mall

3. Mt. Sac’s OSS Components
First Floor
Assessment
Admissions
High School Outreach
DSPS
EOPS, CalWORKS, CARE
Office of Vice President of Student Services
Second Floor
Counseling Center
Financial Aid
Bridge
Career Placement Services
Career Transfer Center

4. Health Services Center
Not Included in OSS
Health Services Center
Office of Student Life
Brief statement that Student life is next door and health services was moved due to office space and was placed in nursing bldg….

5. Advantages
Student can potentially complete matriculation process with more efficiency
Counselor can walk student to appropriate service if necessary
Limits first time student intimidation factor
Consequently may assist in reducing number of students that are lost through matriculation process
Allows for efficient consultation/communication with other service staff

6. What is Connect 4?
Matriculation process: students complete four components- Apply, Test, Orientation, Registration
Target population: Recent high school graduate, feeder high school
Includes referrals made by Upward Bound, Bridge Program, Counseling/Advising, other student services, or high school

7. Student Services Center

8. First Floor View

9. Second Floor View

10. Counseling Center

12. Admissions & Records

13. Financial Aid

14. EOPS

15. Bridge Programs

17. Bookstore

18. THANK YOU!