1. 1 Office of Travel, Transportation & Asset Management Center for Policy Evaluation (CPE) Collaborative Policy Development Agency adopts policy and implements CPE Evaluates Compliance and improvements Improvements discussed and adopted

2. 2 Agenda Background Policy Cycle Benefits Methodology Website/Program Review Tool Annual Schedule Follow-up Activities

3. 3 Background and Mission Outgrowth of OMB PART evaluation Determine influence and facilitate government-wide reform by: –Measuring and improving policy –Adopting best practices –Implementing innovative tools

4. 4 CPE Role in MT Policy Cycle CPE Process Continuous Improvement Discuss policies w/Interagency Committees and OMB OGP Establish or change policy APO/AOO implement or supplement OGP policy AOO writes SOPs and internal guidance APO verifies policy is followed w/i Agency APO reports to CPE CPE Evaluates CPE identifies SWOTs OGP - GSA’s Office of Governmentwide Policy Office APO - Agency Policy Office AOO - Agency Operations Office

5. 5 Benefits AGENCIES GSA 1. Participates in policy making decisions andtools. 2. Identifies best practicesand innovations. 3. Adopts programperformance measures 4. Changes non-complianceinto compliance. 1. Assists agencies in achieving compliance 2. Improves policies and theireffectiveness. 3. Promotes best practices andinnovations. 4. Ensures effectivemeasurements are in placewhen delivering targetedpolicies. Compliance Improvement

6. 6 Our Approach Conduct annual agency evaluations Capture data via Internet Program Review Tool Evaluate data, provide initial on-line response to agencies Provide final written evaluation to agencies Evaluate and post governmentwide data

7. 7 Data Collection Forms (DCFs) Mandates: –OGP policy, your agency, IG, OMB, GAO, PART Best Practices GSA Feedback: –What should we change? –Do you have input into policy development –Identify obstacles –New ideas

8. 8 Linking: Policies, Strategic Goals and Performance Measures Mandates & Best Practices are linked to: –Policy or best practice regulations –Suggested performance measures –Strategic goals: Efficiency/Effectiveness Accountability Safety & Environmental

9. 9 Sample Personal Property DCF

10. 10 Online Demo http://www.gsa.gov/pcec or http://www.gsa.gov/cpehttp://www.gsa.gov/pcechttp://www.gsa.gov/cpe

11. 11 CPE Internal Performance Targets Establish baseline - 1st year Produce policy trend analysis – 3 rd year Produce annual governmentwide report Identify SWOTs for improvement & change Attention received in policy areas

12. Annual Schedule Action Required from…Process DescriptionApprox. Dates GSA’s Center for Policy Evaluation (CPE) Identify key Point of contacts, send out emails and introductory letters Nov. 1-Dec. 31 CPEPrepare and hold Kick-Off MeetingJan. 1-Jan. 13 Customer AgencyComplete interim assessmentJan. 14-Feb. 13 CPEConduct evaluations & provide feedbackFeb. 14-Mar. 13 Customer AgencyComplete final assessmentMar.14-Mar. 31 CPEConduct final evaluationsApr. 1-Apr. 30 CPE & Customer AgenciesHold group & individual agency out-briefsMay 1-May 31 CPEProduce agency reportsJune 1-July 31 CPEProduce annual report w/ trend dataDec. 15

13. 13 What Happens after Evaluation? Post evaluation survey for process improvement: –Accuracy of the evaluation –Quality of feedback received –Assess impact of evaluations –Professionalism of evaluators Evaluate agency & government wide results Share SWOT’s (MT, interagency, focus groups) Help agencies Prepare for next year

14. 14 Additional Information Website: http://www.gsa.gov/pcec or http://www.gsa.gov/cpe http://www.gsa.gov/pcechttp://www.gsa.gov/cpe MTC Director, Janet Dobbs Janet.Dobbs@gsa.gov 202.208.6601 Janet.Dobbs@gsa.gov MTC Deputy Director, Lois Mandell Lois.Mandell@gsa.gov 202.501.2824 Lois.Mandell@gsa.gov

15. 15 The end of the presentation… the beginning of improving policy compliance.

16. 16 BACKUP SLIDES

17. 17 C&E Website (www.gsa.gov/pcec or www.gsa.gov/cpe)www.gsa.gov/pcecwww.gsa.gov/cpe

18. 18 Opening Screen

19. 19 PRT Program Areas

20. 20

21. U.S. General Services Administration Office of Governmentwide Policy

22. 22 Reports

23. 23 Report Creator

24. 24 Quick Reports

25. Benchmark – Agency/Governmentwide

26. Governmentwide Summary-All Programs