2. Meeting Present and Emerging Strategic Human Resource Challenges

3. HR Department and Managers
“The role of a company’s HR department is to support, not supplant managers’ HR responsibility” “Every manager is an HR manager”

4. Key HR Challenges for Today’s Managers: Environmental
Rapid change
Workforce diversity
Globalization
Internet revolution
Legislation
Evolving work and family roles
Skill Shortages
Rise of the service sector
Environmental challenges are the forces external to the firm. They influence organizational performance but are largely beyond management’s control. Managers need to monitor the external environment constantly for opportunities and threats. This slide demonstrates how a variety of environmental factors impact the organization.

5. Key HR Challenges for Today’s Managers: Organizational
Competitive Position: Cost,
Quality, distinctive capabilities
Decentralization
Downsizing
Organizational restructuring
Self-managed work teams
Small business growth
Technology
Outsourcing

6. Individual Challenges
Key HR Challenges for
Today’s Managers: Individual
Matching People and Organization
Matching people and organizations
Ethical dilemmas
Social responsibility
Productivity
Empowerment
Job insecurity

7. KNOWLEDGE OF BUSINESS How HR can be a Strategic Partner
HR must understand…
internal / external customers
key business disciplines
business structure, vision, values,
goals, strategies, finances
competitors, products, technology
and sources of competitive advantage

8. STRATEGIC THINKING How HR can be a Strategic Partner
Understand strategic business planning
Apply a systematic HR planning process
Integrate HR systems to build capability and competitive advantage for the firm
Develop and integrate department strategies within corporate framework

9. PROCESS SKILLS How HR can be a Strategic Partner
Know management processes
Know process skills: consulting, problem solving, evaluation and communication
Understand organizational development
Facilitate and manage change
Manage under uncertainty and instability

10. TECHNOLOGY How HR can be a Strategic Partner
Maintain HR documentation using knowledge management and technology
Build firm’s capability using info systems
Provide training in use of technology

11. Video Clip – Young Frankenstein
Consider the laboratory a workplace and see how many HR issues arise and answer these questions:
What are the HR issues that arise?
How are these issues important in today’s organizations?
If you were the HR director at the castle, what policies and procedures would you want to put into place to keep this from happening again?