1. Seminars on Academic Computing Addressing Organizational Development at Collab State University August 5, 2007

2. Seminars on Academic Computing Group 5 Team Members J. L. Albert, IT Director Tom Erwin, Provost’s Office Lavon Frazier, Deputy CIO Wesley Hull, HR James Lyall, CIO Walt Sevon, Consultant

3. Seminars on Academic Computing Presentation Outline Introduction Background & Assumptions University Challenges Statement of Opportunity Action Steps Essential for Success

4. Seminars on Academic Computing Background & Assumptions CIO has a voice at the executive table IT governance structure with prioritization process in place IT is meeting the operational needs of the institution IT communicates and works fairly well together within the organization

5. Seminars on Academic Computing Background and Assumptions IT has taken steps to better support the University –Deployed new ERP system –Established research IT group –Increased classroom technology and support for faculty –Added a security office

6. Seminars on Academic Computing Background and Assumptions Innovation and continuous improvement are not part of the institution’s culture Executive sponsorship is not there for technology and innovation IT goals & vision not effective in facilitating innovation

7. Seminars on Academic Computing However… IT is reactive, not proactive IT management doesn’t (yet) share the value of innovation with the CIO IT staff do not appreciate the strategic importance of IT to the University IT management and staff not meaningfully engaged with faculty, staff, and students

8. Seminars on Academic Computing University Challenges Enrollment management Student technology expectations Faculty needs for teaching and research Increasing operating costs

9. Seminars on Academic Computing Statement of Opportunity IT must become a strategic partner in achieving the vision of Collab State University!

10. Seminars on Academic Computing Overall Strategy Re-focus the IT organization to be an integrated, innovative part of the institution.

11. Seminars on Academic Computing Action Steps – Staff Improve IT management skills Work with administrators, deans, and directors to identify strategic initiatives and any outstanding operational issues Help educate administrators, deans, and directors on strategic value of technology Provide ongoing professional development for IT management on active listening, higher education, and new technologies Hold regular meetings with IT management to share results of above

12. Seminars on Academic Computing Action Steps – Innovation Improve innovation process Develop a business planning analyst in IT to facilitate collaboration, planning, and projects (identify & train existing staff member) Recruit a cross-functional innovation working group, including IT staff Create an innovation lab where new technologies can be assessed Develop a reward/recognition program for broad perspective and innovative thinking

13. Seminars on Academic Computing Action Steps – CIO Align IT vision, goals, and strategies with the strategic goals of the university Actively work with the IT management to develop a new IT vision Provide tools to IT staff to increase efficiency of IT operations, freeing up staff for strategic projects Continue to use consulting team to review IT processes and recommend improvement Develop metrics to assess results

14. Seminars on Academic Computing Essential for Success Your help is needed to: –Support our efforts –Communicate our goals –Ensure participation of faculty and staff –Funding…Only if we need it. Questions?