3. Pre-Talk Q&A

5. piecing it together

7. fabric design and configuration

8. dive-in

9. piecing it together – fabric

11. orchestrating cloud

12. dive-in

13. piecing it together – automation

15. self service

16. defining the self service solution

17. metering

18. metering dashboards

20. piecing it together – self-service/metering

22. application management

24. dive-in

25. piecing it together – app management

26. Complete your session evaluations today and enter to win prizes daily. Provide your feedback at a CommNet kiosk or log on at www.2013mms.com. Upon submission you will receive instant notification if you have won a prize. Prize pickup is at the Information Desk located in Attendee Services in the Mandalay Bay Foyer. Entry details can be found on the MMS website.

27. Resources

29. Orchestrator runbook

30. Service Manager: runbook

31. Service Manager: runbook template

32. Service Manager: request template

33. Service Manager: request offering

34. Service Manager: service offering

35. Service Manager: the portal

36. Service Manager: price sheets