1. Salman Ansari Technology Consultants (Pvt) Ltd Catalyst for change: Impact of Policies, Infrastructure and Commitment for BPO to happen AJK BPO and Outsourcing IT March 19, 2010

2. | 2 Business Process Outsourcing

3. | 3 Software Export in US$ Million

4. | 4 Software Export in US$ Million

5. | 5 Downloaded on March 10, 2010 >Indian IT exports to touch $50-billion despite meltdown - Feb 04, 2010 > Recession-hit IT sector seeks extension of fiscal benefits - Jun 09, 2009 >India's IT, outsourcing revenues seen at $63 bn this fiscal - Jul 29, 2009 >Karnataka logs $17-bn software exports despite meltdown - Sep 01, 2009 >17 percent rise in software exports from Haryana in 2008-09 - Mar 10, 2010 >Software sector hails tax holiday extension - Jul 06, 2009 >Indian IT industry can bounce to double-digit growth: Infosys (Interview) - Oct 12, 2009 >Andhra reducing dependency on US for IT exports - Jul 02, 2009

6. | 6 ELECTRONICS HARDWARE COMPUTER SOFTWARE & SERVICESTOTAL US$ MILLION PRODUCTION11080.1821587.9732668.15 EXPORT1781.7417216.0418997.77 EXPORT VS PRODUCTION 16.0879.7558.15 INDIA’S EXPORT OF ALL COMMODITIES US$ 130.83 BILLION SHARE OF ELECTRONICS & IT IN INDIA’S OVERALL EXPORT 14.51 % THE INDIAN ELECTRONICS & SOFTWARE EXPORT INDUSTRY : 2004-2005

7. | 7 India the most versatile IT destination for the world Wide, varied and Vast Skills Base, over 2 million IT skilled Truly Global Ethos with English Speaking Manpower linked to a large global presence of Indian Diaspora Very Fast paced and Phenomenal growth of growth High Quality with Low Cost of Innovation Wide Exposure Offshore development Appropriate training – 232 advanced training institutes Government push – support from policy measures INDIAN IT INDUSTRY - STRENGTHS

8. | 8 MAJOR DESTINATIONS OF INDIA’S SOFTWARE & SERVICES EXPORT 2004-05

9. Salman Ansari Technology Consultants (Pvt) Ltd What will make this happen?

10. | 10 PAKISTAN IS A HARDSELL LOW RANKINGS – WEF e-Readiness index, WB, ECONOMIST, etc CORRUPTION AND RENT SEEKERS BAD PRESS WHICH IS NOT TACKLED …AND OF COURSE THE ISSUE OF TERRORISM..

11. | 11 ENABLER BOTH I.T. AND THE GOVERNMENT EXPAT COMMUNITY JUMP START WITH GOVERNMENT IN I.T. PROJECTS e.g. e-government, land records, service delivery, etc.

12. | 12 INFRASTRUCTURE TELECOMMUNICATIONS INCENTIVES POLICY TAXATION SUPPORT PHYSICAL INFRASTRUCTRE

13. | 13 HUMAN RESOURCE EDUCATION TRAINING JOBS RETENTION

14. | 14 FINANCIAL ACCESS TO CAPITAL SUBSIDISED BANDWIDTH TAX FREE ENVIRONMENT

15. | 15 INNOVATION SUPPORT INNOVATION CENTERS INCUBATION CENTERS CERTIFICATION SUPPORT

16. | 16 LEGISLATION IPR DATA PROTECTION ACT ELECTRONIC CRIMES TELECOM VoIP

17. | 17 OWNERSHIP !

18. | 18 TRANSPERANCY

19. | 19 FACILITATOR

20. | 20 COMMITMENT

21. | 21 PASSION

22. Salman Ansari Technology Consultants (Pvt) Ltd Waves of Opportunity ‘70s -‘80s - Wave of hardware manufacturing ‘80s –’90s – Wave of software and applications ‘90s – Out sourcing of labour intensive work Now: multitude of opportunities, specially in development in the Mobile and Web 2.0 space ‘90s- ‘00 – Out sourcing of Business Processes

23. | 23 گاڑ ۍ گزر چکی تھی پٹری چمک رہی تھی

24. Salman Ansari Technology Consultants (Pvt) Ltd Thank you & Good Luck! salman@super.net.pk 0300 8545619