1. BSBPMG405A Apply Human Resource Management Approaches Apply Human Resource Management Approaches Unit Guide C ertificate IV in Project Management 17871 Qualification Code BSB41507 Unit Code BSBPMG405A

2. BSBPMG405A Apply Human Resource Management Approaches BSBPMG401A Apply Project Scope Management Techniques BSBPMG402A Apply Time Management Techniques BSBPMG403A Apply Cost Management Techniques BSBPMG404A Apply Quality Management Techniques BSBPMG405A Apply Human Resource Management Approaches BSBPMG406A Apply Communication Management Techniques BSBPMG407A Apply Risk Management Techniques BSBPMG408A Apply Contract and Procurement Procedures Units of Study – Certificate Units in the Certificate IV of Project Management

3. BSBPMG405A Apply Human Resource Management Approaches Apply Human Resource Management Approaches On completion of this unit you will – –have the skills and knowledge required to assist with aspects of human resource management for a project –be able to establish human resource requirements and identify the learning and development needs of people working on the project This unit is Ungraded which means that you will be found Competent or Not Yet Competent based on the completion of the assessment activities and the evidence of competency provided.

4. BSBPMG405A Apply Human Resource Management Approaches Elements of Competency Each unit of study is composed of elements of competency Apply Human Resource Management Approaches comprises 3 elements of competency – 1.Assist with determining human resource requirements 2.Assist with human resource monitoring and stakeholder liaison 3.Contribute to evaluating human resource and stakeholder management practices Elements of competency are further broken down into performance criteria, these can be found on the next slides

5. BSBPMG405A Apply Human Resource Management Approaches 1. Assist with determining human resource requirements 1.Analyse work breakdown structure to determine human resource requirements 2.Assess skill levels of project personnel against project task requirements 3.Assign responsibilities for achieving project deliverables

6. BSBPMG405A Apply Human Resource Management Approaches 2. Assist with human resource monitoring and stakeholder liaison 1.Monitor the work of project personnel against assigned roles and responsibilities 2.Track, monitor and control actual effort against plan, review skill levels against allocated tasks and recommend remedial action, where required, to others 3.Contribute to tracking, monitoring and controlling stakeholder participation and communication with the project 4.Advise others when assigned responsibilities are not met by project personnel, or stakeholder expectations are at variance

7. BSBPMG405A Apply Human Resource Management Approaches 2. Assist with human resource monitoring and stakeholder liaison 5.Undertake work in a multi-disciplinary environment in accordance with established human resource management practices, plans, guidelines and procedures to achieve designated project objectives 6.Resolve potential and actual conflicts in accordance with agreed dispute resolution processes or report to others for resolution 7.Offer human resource development opportunities to individuals with skill gaps

8. BSBPMG405A Apply Human Resource Management Approaches 3. Contribute to evaluating human resource and stakeholder management practices 1.Contribute to assessing the overall effectiveness of project human resource management and document lessons learned 2.Report human resource issues to others to aid the continuous improvement process 3.Contribute to stakeholder satisfaction analysis and assist with post-project operational review

9. BSBPMG405A Apply Human Resource Management Approaches Associated Readings Mandatory – PMBOK Chapter 9 – 9.1, 9.2, 9.3, 9.4 Recommended – Learning Guide 1 – Define Project, pages 6 and 13 Learning Guide 2 – Develop Project Plans, pages 12 and 13 Learning Guide 3 – Administer & Monitor Project, pages 2 to 5 Learning Guide 4 – Finalise Project, pages 4 and 5 Learning Guide 5 – Review Project, pages 6 and 7

10. BSBPMG405A Apply Human Resource Management Approaches Learning and Assessment Activities Forums - during weeks 13 and 14 Project Human Resources Case Study – due week 13 and 14 Dinner Party – Responsibility Assignment Matrix Quiz – due week 14 Project Human Resources

11. BSBPMG405A Apply Human Resource Management Approaches Team Assignment Criteria Team Assignment Components MarksBasic CompetencyHigher Competency Work Breakdown Structure including Human Resource assignments 5  Basic WBS presented in Excel or a table  High level deliverables and activities assigned to teams or generic positions  Detailed WBS in MS Project  Phases broken down into detailed deliverables and activities with specific people assigned to each deliverable and activity Roles and responsibilities 7  Basic roles and responsibilities listed for each role within the project  Basic Responsibility Assignment Matrix  Detailed roles and responsibilities provided for each role/person within the project including delegated authority and decision making authority  Comprehensive Responsibility Assignment Matrix Team Work and performance management 8  Team and individual performance objectives  Performance management procedures  Project Team Code of Conduct  Conflict resolution process  Performance management procedures including templates for objective setting and performance reviews Total 2013 to 1617 to 20

12. BSBPMG405A Apply Human Resource Management Approaches Individual Assignment Criteria Individual Assignment Components MarksBasic CompetencyHigher Competency Work Breakdown Structure including Human Resource assignments 5  Basic WBS presented in Excel or a table  High level deliverables and activities assigned to teams or generic positions  Detailed WBS in MS Project  Phases broken down into detailed deliverables and activities with specific people assigned to each deliverable and activity Roles and responsibilities 10  Basic roles and responsibilities listed for each role within the project  Basic Responsibility Assignment Matrix  Detailed roles and responsibilities provided for each role/person within the project including delegated authority and decision making authority  Comprehensive Responsibility Assignment Matrix Team Work and performance management 10  Team and individual performance objectives  Performance management procedures  Project Team Code of Conduct  Conflict resolution process  Performance management procedures including templates for objective setting and performance reviews Explanation of the tools and techniques used to estimate the number and types of human resources that are required to execute the project 10  Basic understanding of tools and techniques  At least two estimating methods used  Advanced understanding of tools and techniques  More than two methods used and experts consulted Change Requests – showing impact on human resources 10  Multiple change request forms including analysis of the impacts on the overall project resourcing  Evidence of implementation of approved change requests including reallocation of resources and/or appointment of additional resources Individual Performance Reports 15  Multiple project team member performance reports at different stages during project execution  Multiple project team member performance reports at different stages during project execution including performance improvement strategies and development plans Total 6040 to 5051 to 60

13. BSBPMG405A Apply Human Resource Management Approaches Best wishes for your studies Northern Beaches TAFE and the Business and Commerce Business Line of the Northern Sydney Institute wish you success in your studies!