1. Electronic Bus Service Registration and TransXChange
30 January 2008
Electronic Bus Service Registration and TransXChange
Potential EBSR Pilot TWM & Centro

2. What is EBSR? Moving the bus service registration from paper.....
…To data (suitable for import into other systems)
…And making sure that data can be reproduced in a readable format

3. Moving the Registration From Paper.....
Electronic Bus Service Registration
30 January 2008
Moving the Registration From Paper.....
Potential EBSR Pilot TWM & Centro

4. Electronic Bus Service Registration
30 January 2008
The current paper registration system requires lots of form filling….
Potential EBSR Pilot TWM & Centro

5. Electronic Bus Service Registration
30 January 2008
To give all of the details of the service provided. NG This results in not only the operator having to undertake work filling out the form but we (VOSA) have to then manually key this information into our database, therefore delaying processing times.
Potential EBSR Pilot TWM & Centro

6. Electronic Bus Service Registration
30 January 2008
Including a route description and a …..
Potential EBSR Pilot TWM & Centro

7. Electronic Bus Service Registration
30 January 2008
Hand drawn map of variable quality.
Stagecoach NE EBSR Launch – May 2008
Potential EBSR Pilot TWM & Centro

8. Electronic Bus Service Registration
30 January 2008
…To Data
Potential EBSR Pilot TWM & Centro

9. Electronic Bus Service Registration
30 January 2008
Operator Details
Potential EBSR Pilot TWM & Centro

10. Electronic Bus Service Registration
30 January 2008
Stop Details
Potential EBSR Pilot TWM & Centro

11. Electronic Bus Service Registration
30 January 2008
Route Details
Potential EBSR Pilot TWM & Centro

12. …And reproducing that data in a readable format
Electronic Bus Service Registration
30 January 2008
…And reproducing that data in a readable format
Potential EBSR Pilot TWM & Centro

13. Electronic Bus Service Registration
30 January 2008
Then a copy of the timetable is added.
Potential EBSR Pilot TWM & Centro

14. Electronic Bus Service Registration
30 January 2008
Then a copy of the timetable is added.
Potential EBSR Pilot TWM & Centro

16. Electronic Bus Service Registration
30 January 2008
The Route Map and Stops Served
Then a copy of the timetable is added.
Potential EBSR Pilot TWM & Centro

17. Electronic Bus Service Registration
30 January 2008
The Full Service Timetable
Then a copy of the timetable is added.
Potential EBSR Pilot TWM & Centro

18. TXC & EBSR – Brief History
11th Annual INFORM Conference
Electronic Bus Service Registration
8 November 2007
30 January 2008
TXC & EBSR – Brief History
TAN21 (Traffic Area Network) transformation programme started
Transformational Government initiative
Working together with (HGV and PSV) operators
New self-service web-based systems
Development of TransXChange V
Designed to enable data transfer & electronic registrations
Operator Licensing Business System (OLBS) 2001 developed
More complex than originally envisaged
Funding focused on (HGV and PSV) operator licensing
… Insufficient left for EBSR
Electronic Bus Service Registration
Potential EBSR Pilot TWM & Centro 18

19. TXC & EBSR – Brief History
11th Annual INFORM Conference
Electronic Bus Service Registration
8 November 2007
30 January 2008
TXC & EBSR – Brief History
TAN merged with Vehicle Inspectorate 2003
To form Vehicle and Operator Services Agency (VOSA)
A major business change for both organisations
No explicit funding for EBSR
Transport Direct upgrades TransXChange 2005
To make consistent with e-Gov and international standards
EBSR pilot project started 2007
Arriva and Stagecoach
VOSA and Transport Direct
Objective – To address the pre-requisites for industry adoption and rollout
Provide mapping facilities
Address identified performance and capacity issues
Electronic Bus Service Registration
Potential EBSR Pilot TWM & Centro 19

20. Electronic Bus Service Registration
11th Annual INFORM Conference
Electronic Bus Service Registration
8 November 2007
30 January 2008
Pilot Objectives
End-to-End registration process proven
Operators
VOSA
LTAs / PTEs
System functionality and resilience
Different types of bus service / registration
Small to large registration file sizes
Single or multiple registration submission
Appropriate support process
SLAs in place with suppliers
Satisfaction of all parties with systems and processes
Electronic Bus Service Registration
Potential EBSR Pilot TWM & Centro 20

21. Electronic Bus Service Registration
11th Annual INFORM Conference
Electronic Bus Service Registration
8 November 2007
30 January 2008
Timeline
VOSA EBSR pilot capability enabled 1 Jun 2007
Registrations submitted from 14 Aug 2007
EBSR became VOSA operational service 20 Sep 2007
Technology launch at York INFORM 8 Nov 2007
VOSA moved pilot to ‘business as usual’ 14 Dec 2007
EBSR Launch by Secretary of State Jan 2008
Electronic Bus Service Registration
Potential EBSR Pilot TWM & Centro 21

22. Electronic Bus Service Registration
11th Annual INFORM Conference
Electronic Bus Service Registration
8 November 2007
30 January 2008
Progress
EBSR is now a fully live service
Only one outage/system failure since EBSR placed in VOSA operational service
That was the failure of an external web service used in the process
??? successfully submitted registrations (at end Sept. 2008)
?? registration failures (< 2%)
One of which has led to fix in EBSR Publisher
Service characteristics of successful e-registrations include:-
Linear routes
Express journeys
Forked routes
Complex Services (Circulars, Cloverleaf, Lollipop routes etc.)
Special day timetables
Frequent Services/Long Routes (275 vehicle journeys & 75 stop points)
Pick-up/set-down only
H&R
Electronic Bus Service Registration
Potential EBSR Pilot TWM & Centro 22