1. Publishing courses for customers, associations and organizations Web 2.0 guidance for customers Editing, recording and multimedia programs Publishing aid @ Meeting Point

2. Laptop services @ Meeting Point Laptop Doctor Laptop Club Local library media days

3. Laptop doctor reception

4. The laptop doctor service is about helping customers with various computer upgrades, updates and computer software installation problems

5. The laptop club - learning together

6. Once a week - every week Every week a new subject to learn Topic chosen by club members Learning together- helping each other

7. Laptop club has its own group in Facebook Laptop club has a mascot Laptop club has a logo

8. The moving laptop classroom Media days in local libraries

9. Laptop classroom The Laptop classroom can be packed in a small space, for example two sport bags The Laptop classroom moves easily by public transportation (or taxi) anywhere in the Helsinki area

10. No need for a computer classroom Staff can hold informational happenings on various topics in any library Topics come from the needs and wishes of customers

11. Laptop classroom topics What is Vista? How to use Skype? What is Facebook? How to use a digital camera? How do I book a trip from the internet?

12. Local library Media days Fun Fun Fun! Professional knowledge Music Every day digital media

13. Information Gas Station iGS On air On the road On the web

14. Answers, guidance and entertainment Treshold to participation as low as possible Customers participate in creating the content Promoting library materials and personnels expertise

15. iGS on the road: The Information barrel Fast and flexible touring Designed to function in various conditions The Barrel has visited shopping malls, festivals, fairs, schools etc.

16. Co-operation with Finnish Broadcasting Company Question of the week - answer given in live radio programme Over 70 000 listeners Entertaining Co-operation, not marketing Teaching and ”librarish” elements are hidden iGS on air – “Ask anything”

17. Library goes where the people are Reaching the non-users Library 2.0 extending beyond web services and use of new applications Using all three iGS ”products” to market library services Enhancing information seeking skills of the whole staff - Conclusion

18. From living room to working room Space and equipment for creating, displaying and publishing media Wlan-connections to various databases Moveable tables and plugs for laptops

19. Do it yourself Numerous different peripheral devices are available for customers to borrow, which can aid the use of their laptops: DVD, CD-RW, USB, ZIP drives Memory card readers USB and Bluetooth sticks Headphones Portable CD and DVD-players Portable technology for recording

20. Work how you want

21. Furnish as you need

22. Library functions with a library card Workstations Studios Instruments, microphones, etc. Listening to music WLAN for laptops Do it yourself –devices Expanding the library card as a brand

23. Web 2.0 –trainer Media assistant Studio engineer Promoter Sound editor, camera- man, lighting technician Radio journalist Roadie New tasks of staff

24. Library 10 motto: When other libraries start to plan, we have already made the mistakes!

25. Library 10 is the library service point in the city center a place for creating, displaying and publishing culture a public city space