1. UNECE CAPACITY BUILDING WORKSHOP ON TRADE FACILITATION IMPLEMENTATION: TOOLS, TECHNIQUES AND METHODOLOGIES 18 – 20 October 2004, Geneva Single Window Development and Implementation Experience of Senegal

2. UNECE UN/CEFACT Background (before Custom)  The project of single Window (ORBUS 2000) has started in 1995 with Trade Point Senegal, when Senegal was convinced that Information Technologies were to improve trade procedures.  In 1996, a workshop was organized with all the stakeholders to validate the way of doing business.  In 1999, the software was ready but could not be tested because the custom administration was hostile.

3. UNECE UN/CEFACT Background (from custom….)  In 2001 the Minister of finance and the Minister of Commerce agreed to transfer ORBUS management to Custom  In 2002, Custom create a private company to develop and deploy the ORBUS system  From 2002 to 2004, GIE GAINDE 2000 has improved the system using latest technologies and adapting functionalities to the new business environment.  In 2004 the pilot of ORBUS was launched in January and the system is officially operational since July 1st

4. UNECE UN/CEFACT Design and development process « National initiative, national funding, national expertise » What we plan… (95) describe Simplify standardize Automate Improve… What we’ve done (2002) describe optimizeAutomate Improve… Standardize AutomateStandardizeAutomateStandardize

5. UNECE UN/CEFACT Design and development process

6. UNECE UN/CEFACT TREASURY Electronic payment system Custom Brokers ELECTRONIC PAYMENT PLATFORM BANK A BANK B BANK X CENTRAL BANK TRADE X Interface

7. UNECE UN/CEFACT Structure and services Services Center Training Center Users Technical Assistance

8. UNECE UN/CEFACT payment Importers STAKEHOLDERS ELECTRONIC PAYMENT PLATFORM printing

9. UNECE UN/CEFACT Importers Government Agencies Private Agencies Custom Brokers Participants

10. UNECE UN/CEFACT Participants GOVERNMENT AGENCIES: 1.Change Control Authority (DMC) 2.Department of Agriculture (DPV) 3.Department of Breeding (DIREL) 4.Department of Commerce (DCE ) 5.Department of Fishing (DOPM) 6.Quality Contral Division (DCQ) 7.Metrology Division 8.La Direction des Eaux et Forêts 9.Direction de la Pharmacie

11. UNECE UN/CEFACT PRIVATE STAKEHOLDERS: 1.Banks 2.Insurance companies 3.Inspection : COTECNA CLIENTS: 1.Importers 2.Custom brokers

12. UNECE UN/CEFACT Business model Initial funding : Government and CGPID Fees: Connexion: Connexion: 200 USD (once at all) For For each transaction: 4 USD each document: 2 USD

13. UNECE UN/CEFACT Situation Project cost: From 96 to 99: 4 millions USD From 02 to 04: 1 million USD Online users: 50 Custom agents – 80 importers. Offline users: 50/ day Number of transaction/month: 3000 (57%) Operator Agency: Name : GIE GAINDE 2000 Owners: Owners: C.G.P.I.D (80%) – private (20%) Staff: Staff: 28

14. UNECE UN/CEFACT Results

15. UNECE UN/CEFACT Results

16. UNECE UN/CEFACT Lessons learned  Single windows system is a combination of Technologies, business organisation and human factors  Strong commitment of government is necessary  Map the reality before reingeniering  Custom administration involvement is necessary  Users training is a critical aspects

17. UNECE UN/CEFACT What are your future plans for the Single Window?  Electronic payment system  Single entries for both ORBUS and Trade X  Multi platform application  Connexion of news stakeholders  Common standard for data exchange with other bodies (XML,UNLK, UNTDED,…)  Build pan African Network for Trade Facilitation

18. UNECE UN/CEFACT Demonstration

19. UNECE UN/CEFACT