1. TEAMBUILDING: Re-energizing & Engaging Employees Facilitator: Mary T. Meyer

2. Introduction Agenda overview Qualities of high-performing teams Elements of an engaged workforce – Activity Reaching agreement with diverse team members and perspectives Closing

3. Qualities Of High-Performing Teams Brainstorm at tables – small groups of 4-5 - 4 minutes Debrief – list qualities – 5 minutes

4. Team Member Qualities - Trust - Honesty - Cooperation - Initiative - Accountability – personal and team - Risk-takers and innovators - Assertiveness - Success-oriented - Results-oriented - Ability to be a “team” member - Flexibility - Enthusiasm - Others?

5. Elements of an Engaged Workforce Activity Instructions: Putting up a tent ( 15 min) - Handout List of Steps - Individually list how you would do this (3 min) - Get into small groups - Reach agreement on best sequence to accomplish the task (10 min) Debrief – how did this go? Lessons Learned? How does this exercise apply to your workplace?

6. Elements of an Engaged Workforce How do you know that your workforce is “engaged?”

7. Elements of an Engaged Workforce Eight Employee Passion Factors Ken Blanchard - Meaningful Work - Autonomy - Collaboration - Fairness - Recognition - Career Growth - Connectedness to Colleagues - Connectedness to Leader

8. Elements of an Engaged Workforce What would cause employees to become dis-engaged? If you sense that some employees are disengaged, how do you help them re- engage and re-energize?

9. Leader/Supervisor Role Coaching & mentoring Encouragement – Observation – Reinforcement Develop operational strategies Team liaison to larger organization Assist in obtaining resources Acquire necessary technology Other?

10. Reaching Agreement Why is this important? How can you move beyond the diverse perspectives of team members? -Recommendations?

11. Reaching Agreement Discussion to Agreement – What’s the issue? – What’s the underlying cause? – What are the options? – Select an option (how? *) – Develop an action plan (what, when, how, who) * Selecting an Option – Decision-making criteria Cost, time, available resources, desire, true solution Others? Make criteria explicit and create an objective measurable way to support your decision process

12. Reaching Agreement What’s the difference between consensus and voting? If you can’t reach consensus, then what?

13. CLOSING Concepts to apply right away, next day at workplace ____________________________________ For questions on this material, Please email Mary Meyer at mt414meyer@aol.com. To host a similar workshop in your city, county, state or for your association, please contact the Public Treasury Institute at 301-229-6566 or email Info@PublicTreasuryInstitute.com.

14. “Engaged employees improve productivity because deep employee involvement builds intense commitment to personal, team and organizational success.” Ken Blanchard

15. Resources Employee Engagement - Ken Blanchard – “From Engagement to Work Passion” www.kenblanchard.comwww.kenblanchard.com Team Consensus – “Team Handbook”, Pfeifer Activities – supplemental handouts – Team Assessment – Discussion to Agreement Worksheet – Whacky Wordies (2), Hair Apparent