1. Step 3

2. LIONS CLUBS INTERNATIONAL CLUB EXCELLENCE PROCESS 2 Objectives of Step 3 Review the Community Needs Assessment Review the How are your Ratings? results Learn about resources available to improve excellence

3. LIONS CLUBS INTERNATIONAL CLUB EXCELLENCE PROCESS 3 Excellent Characteristic Review 1.Service-minded 2.Good communication 3.Strong membership program 4.Retention of members 5.Effective leadership and club operations

4. Review Survey & Questionnaire Results

5. LIONS CLUBS INTERNATIONAL CLUB EXCELLENCE PROCESS 5 Community Needs Assessment Review Did you get enough questionnaires back from the community to properly assess your results? What types of services did you discover your community needs? What will you change about the projects your club is currently involved in to better meet the needs of the community?

6. LIONS CLUBS INTERNATIONAL CLUB EXCELLENCE PROCESS 6 How Are Your Ratings? Review Did you get any feedback about completing the survey from your members? What areas of improvement did the survey reveal? What actions should your club take to improve?

7. Divide into groups Determine high priority community needs Review survey results Determine areas your club could use improvement Given the need… Share your findings with the other groups Group Activity

8. Resources

9. LIONS CLUBS INTERNATIONAL CLUB EXCELLENCE PROCESS 9 Service Resources Community Needs Assessment Adopted Service Program  Community services  International relations  Diabetes awareness  Lions opportunities for youth  Environmental services  Sight conservation and work with the blind  Hearing and speech action and work with the deaf

10. LIONS CLUBS INTERNATIONAL CLUB EXCELLENCE PROCESS 10 Communication Resources Public relations  Press release templates  Public service announcements  Print ads  Public relations online course Internal communication resources e-Clubhouse

11. LIONS CLUBS INTERNATIONAL CLUB EXCELLENCE PROCESS 11 Membership Resources Membership prospecting list Family Membership Program Student Membership Program Membership Guide (ME-44)

12. LIONS CLUBS INTERNATIONAL CLUB EXCELLENCE PROCESS 12 Club Development Resources President’s Retention Campaign  Working together  Meetings  Dynamics  Involvement

13. LIONS CLUBS INTERNATIONAL CLUB EXCELLENCE PROCESS 13 Leadership & Club Operations Resources Leadership development  Lions Learning Center  Training materials  Institutes & seminars  Presentations  Tips & tools

14. In Step 4, you will be creating goals and action plans to address your needs. You will look to resources to help you complete action plans. Any Questions?