1. ITA/ISA Monthly Meeting March 20, 2015 Facilitator: David Miller Manager – OIT Support Services

2. Agenda ItemsPresenterTime Allotted Two-Factor Authentication Implementation Anthony Espinoza Office of Information Security Mark McCoy OIT Infrastructure Services 25 min SharePoint Online Tip of the Month: “Creating A Meeting Work Space in SharePoint Online” Art Pagano SharePoint Development and Integration - VPAIE 25 min OIT Spring Tech Fest Update Rosalind Ong De Trevino and Dalinda Hanna OIT Customer Relations and Communications 10 min Office of Information Security Updates: InSight Changes, General Computer Awareness, and Computer Encryption Lance Pritchard and Brad Cooper Office of Information Security 15 min General Updates / Open Discussion David Miller OIT Support Services 15 min ITA / ISA Meeting Agenda Attendees: ITA’s, ISA’s and OIT representatives Date and Time: Friday, February 13, 2015 - 2:30pm – 4:00pm Location: Main Campus Building Bldg. MB 0.302 Downtown Campus Frio St. Bldg. FS 2.518 (Remote Site)

3. The Office of Information Technology Two-Factor Authentication Presented by: Anthony Espinoza – Office of Information Security Mark McCoy – OIT Infrastructure Services

4. The Office of Information Technology Agenda What is two-factor authentication? Why are we implementing two-factor? What is affected? What tool is used and how does it work?

5. The Office of Information Technology What is two-factor authentication?  To provide assurance of a user’s identity, we require users to authenticate  Authentication is based on factors  Knowledge factors (something you know, like a password)  Possession factors (something you have, like a phone)  Inherence factors (something you are, like a fingerprint)  Adding a check of “something you have” to the regular myUTSA ID password check (“something you know”) provides two- factor authentication

6. The Office of Information Technology Why are we implementing two-factor authentication?  UT System memo requiring two-factor authentication in certain cases  Phishing attacks at UT System institutions resulted in financial losses  If the secret in a single-factor authentication scheme gets compromised, full authentication is possible  Successful phishing attacks can compromise single-factor authentication

7. The Office of Information Technology What services will be affected by two-factor authentication? When an employee connects to the UTSA network via VPN or terminal services such Citrix Modification of employee banking or financial information Server admin or other individual working from a remote location uses admin credentials to access a server containing confidential university data Faculty services tab in ASAP – November 2015

8. The Office of Information Technology What tool is used and how does it work?  We will use mobile devices to provide two-factor authentication using a tool called Toopher  Toopher works with both iPhones and Android phones, and provides an SMS (text messaging) option

9. The Office of Information Technology How does it work? The first time a user accesses a Toopher-protected application, he/she is asked to download the free Toopher app or use the SMS text option to “pair” their mobile device with their myUTSA ID The user then completes the two-factor authentication using the Toopher app, SMS option, or pre-generated one-time password

10. The Office of Information Technology Toopher Demo

11. Creating A Meeting Work Space in SharePoint Online Presented by Art Pagano SharePoint Development and Integration - VPAIE SharePoint Online Tip of the Month:

12. Office of Information Security Updates Updates: InSight Changes General Computer Awareness Computer Encryption Presented by Lance Pritchard and Brad Cooper Office of Information Security

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22. Vendor Fair Academic Technology – OIT Apple ARC Campus Technology Store CDWG Code 42 College of Education & Higher Development- UTSA OITConnect Support Services Randstad Ricoh Student Computing Services – OIT Verizon Workspace Solutions Customer Relations & Communication – OIT Dell Deltaware Human Resources – UTSA Jabra Microshare New Horizons

23. General Updates Reminder: New Qualtrics Survey System Implementation – May 2015 Computer specification recommendations to be published April 2015 Reminder: Microsoft Office ProPlus available for UTSA Faculty and Staff personal computing use o Up to 5 separate computers and 5 Mobile Devices o Access from my.utsa.edu > Faculty/Staff WebMail (OWA) to download Next ITA / ISA Meeting: Friday, April 10, 2015 o Also available through Microsoft Lync o Time – 2:30 p.m. to 4:00 p.m. Questions and Answers

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