1. Division of State Service Centers “Working Hand in Hand with the Community” Joint Finance Committee Hearing Fiscal Year 2015 Renee P. Beaman Director February 25, 2014

2. Delaware Health and Social Services Mission The mission of the Division of State Service Centers is to provide convenient access to human services, assist vulnerable populations, support communities and promote volunteer and service opportunities. Division of State Service Centers

3. Delaware Health and Social Services Making A Difference

4. Delaware Health and Social Services The centers are strategically located providing one stop shopping for human services delivered by Divisions of State Service Centers, Social Services, Public Health, and several other divisions in Health and Social Services as well as the Department of Services for Children, Youth and Their Families and the Department of Correction. Regional CentersRegional Centers Adams (Georgetown), Milford, Williams (Dover), Hudson (Newark), Northeast (Wilmington), and Porter (Wilmington) Area CentersArea Centers Shipley (Seaford) and DeLaWarr (New Castle) Neighborhood CentersNeighborhood Centers Bridgeville, Laurel, Pyle, Smyrna, Appoquinimink, Belvedere, and Claymont 15 Community-Based Locations

5. Delaware Health and Social Services Community Services Block Grant (CSBG) Funds address the causes and conditions of poverty, promote self- sufficiency, family stability, economic opportunity and community development. CSBG works in partnership with First State Community Action Agency. Low Income Home Energy Assistance Program (LIHEAP) LIHEAP helps Delawareans with incomes up to 200% of poverty with heating and cooling bills. This program is administered in partnership with Catholic Charities. Office of Community Services

6. Delaware Health and Social Services

7. Family Visitation Provides a safe haven for children to visit and re-unite with non- custodial parents. This program is mandated by court order and administered in partnership with Family Court and community agencies.Adopt-A-Family Provides special assistance to low income households at holiday time, back-to-school, and year-round. Office of Community Services Office of Community Services Food and Nutrition Program Food and Nutrition Program DSSC provides state funding for the Food Bank of Delaware and Catholic Charities, which in turn funds 33 non-profits to stock food closets, mobile pantries and food to 397 Brown Bag Clubs.

8. Delaware Health and Social Services

9. Emergency and Transitional Housing Services

10. Delaware Health and Social Services AmeriCorps and Senior Corps Federally funded community service programs under the Corporation of National and Community Service (AmeriCorps, Retired Senior Volunteer Program (RSVP), and Foster Grandparents (FGP) Volunteer Delaware Volunteer Delaware Website volunteer credit, consultations with non-profit organizations, special events, days of service State Office of Volunteerism (SOV)

11. Delaware Health and Social Services State Office of Volunteerism Foster Grandparent Program FY 2011 FY 2012FY 2013 FY 2014 Projected Foster Grandparents 280288248252 FGP Children Served 1,687 1,6631,4361,512 FGP Hours of Service 252,865272,685216,209239,400

12. Delaware Health and Social Services Thank You! “In helping others, we shall help ourselves, for whatever good we give out completes the circle and comes back to us.”… Flora Edwards