2. The New Enterprise Manager: End to End Performance Management of Oracle Solutions Julie Wong Principal Product Manager Arsalan Farooq Senior Development Manager Oracle Corporation Session id: 40031

3. Agenda  Challenges of managing application performance  Application Performance Management Methodology  Availability management  Performance management  Root cause analysis  Managing the complete Oracle Eco-system  Oracle Enterprise Manager 10g - Application Performance Management Demonstration

4. Web-Based Business Applications  Integral part of business world  Need to service increasingly demanding users  Doing more - faster, remotely, accurately  Rapidly raising productivity levels Sydney NYC London

5. Challenges of Managing Web Applications  Complexity of applications – Heterogeneous and distributed systems – Expensive and time consuming to manage  Need to minimize impact of problems on end-users – Understanding business impact of problems  High cost of downtime and poor performance  Inefficient and slow problem resolution – Disparate management solutions – Complex diagnostic tools

6.  Who is the problem impacting?  What is the business impact?  Where in the infrastructure is the problem?  Whose problem is it?  Why is the problem occurring? Managing Application Performance Problems Internet Database Application Server Applications OS Storage Network Application Developer DBA Data Center Support System Administrator Network Service Provider

7. Application Performance Management What is Oracle Enterprise Manager 10g Application Performance Management?  New functionality for ensuring high availability and performance for Web-based applications  Enhances our systems management solution to provide the richest monitoring of the Oracle platform available Oracle Eco-System Oracle Enterprise Manager 10g

8. Application Performance Management Methodology Detect Monitor Isolate Resolve

9. Oracle Eco-System Application Performance Management Availability Management Oracle Enterprise Manager 10g Notifications Modeling End-User Communities Root Cause Analysis Alerts Trending Transaction Performance Page Performance Cross-Tier Tracing Application Performance Management SLA Management Non-Oracle Systems Impact Analysis

10. Web Application Availability Viewing Stock Quotes Placing Bid Can users complete critical transactions successfully? Is the business application available to all users at all times? Purchasing Book

11. Application Availability Management  Define availability criteria for your Web application  Monitor critical components and functional paths  Model user communities across your infrastructure  Out-of-the-box application component monitoring  Ensure availability of URL’s and network components Web Application internet

12. Model End-User Communities Web Application Performance may vary from location to location

13. Database, Middle Tier Availability  Integration with Enterprise Manager 10g framework provides availability monitoring of Oracle Eco-System and non-Oracle components

14. Network Component Availability  On-demand network component and URL testing  Network and URL Watch Lists  Network Response  HTTP Response  Network route trace

15. Oracle9iAS Oracle Database Oracle9iAS Oracle E-Bus Suite End Users Apps and Mid-Tier Servers DatabaseHostsStorage Availability Monitoring Topology 3 rd Party App Server Network Beacon running availability transaction New York Sales Office Paris Sales Office Tokyo Sales Office Beacon running availability transaction Headquarters

16. Performance Management Approach  Transaction based  Business-centric monitoring  Pre-empt problems with proactive monitoring  Model user communities across infrastructure  Monitor real end-user experience  Performance trending

17. Business Transaction Monitoring  Monitor critical online business processes  Scope and quantify impact of performance problems on all user communities  Isolate network vs server related delays  Transaction profiling  Alerts and notifications Web Application internet

18. Transaction Monitoring Recorder  Rapid deployment and immediate value  Simple, automatic, no scripting  ‘Beacons’ automatically synchronized to play transactions at specific intervals Enter URL and navigate through transaction Save Transaction Download Recorder (once) Start recorder which opens new browser window 1234

19. Oracle9iAS Oracle9i Database Oracle9iAS End Users Apps and Mid-Tier Servers DatabaseHostsStorage Performance Monitoring Topology 3 rd Party App Server Network Oracle E-Bus Suite Beacon running representative transaction Beacon running representative transaction Beacon running representative transaction Beacon running representative transaction Beacon running representative transaction Oracle Database

20. End- User Performance  Monitoring of ALL URLs accessed  End-user impact analysis  Server vs network response time  Analysis of end-user response times by URL, domain, regions, visitor, Web server  Watch list to highlight performance of critical URLs Web Application

21. Root Cause Analysis  Direct administrators to root of problem  Interactive, in-depth transaction tracing  Middle tier page performance analysis  Application performance correlation

22. Interactive Cross-Tier Transaction Tracing URL/JSPEJBJDBC/SQL  Diagnose problems across all tiers of J2EE Web application  Intuitive drill-downs of all invocation paths to the SQL level internet Middle Tier

23. Middle Tier Page Performance Analysis  Application server and back-end problem diagnostics  Middle tier processing time and load breakouts  Detailed URL processing call stack tracing  Slowest URLs and number of hits  Top servlets / JSPs by requests /processing time  Tuning recommendations

24. Page Performance Analysis ServletEJB JDBC  Full URL processing call stack analysis  Middle tier processing time and load breakouts  Tracing down to the SQL statement level internet Middle Tier JSP

25. Application Performance Correlation  Determine how each application component affected overall performance  Correlate: Component resource utilization - CPU utilization, memory and I/O usage Component load and response times Component availability - Database, HTTP server, Hosts, OC4J, Web Cache Individual component metrics

26. Tokyo Sales Office Paris Sales Office New York Sales Office Any Application User Monitor key business transactions Availability Performance Click-to-SQL Drilldowns Click-to-EJB and J2EE Activity External networkInternal networkApplication ContentApp ServerDatabase End to End Tracing Web Application All Your Users All Your URLs All the Time Application Performance Management End-User Performance

27. Host and Hardware End-to-End Performance Management DatabaseOracle Application Server Storage Network and Load Balancer Applications Performance Management Administration Diagnostics Configuration Enterprise Manager

28. Managing the Oracle Eco-System End Users Integrated Management of Oracle Products Oracle Collab Suite 3 Oracle eBus Suite Oracle Database Oracle9iAS OC4J Exhaustive individual component management: Admin Performance Software Deployment 1 Integrated Suite Management: Admin Performance Software Deployment Web ServicesTop Link Integration Portal Web Cache SSOWireless Oracle Application Server J2EE 2 Management for Oracle Eco-System 4 Other Applications

29. Application Performance Management Key Differentiators Only enterprise software vendor to provide an application management solution that is:  Scalable – Manage 1000’s of systems with minimal incremental cost  Complete – One end-to-end monitoring solution for all Oracle products  Integrated – Administration, end-user and system diagnostics, tuning, software/hardware configuration, etc from a single console  Low cost to implement – Pre-configured and ready to use

30. D E M O N S T R A T I O N Oracle Enterprise Manager 10g Application Performance Management

31. A Q & Q U E S T I O N S A N S W E R S

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