1. Communications: first impressions matter - even virtually... When you want to make a first impression when meeting a group of new people – what do you do? Whats different about virtual introductions? What else could you do to improve your first impression on-line?

2. Activity: preparing to say hello on-line Now - spend a few minutes drafting your introduction for Brookes Virtual A good introduction should be upbeat, personal, tell a short story about you and your cultural background, invite people to connect with you, and affirm your commitment to participate in the group.

3. Replying and creating effective dialogue How should you respond to a posting? What is a lurker? What is a social loafer? How can you tell the difference?