1. © Prentice Hall, 2003 Business Communication TodayChapter 14 - 1 Completing Business Reports and Proposals

2. © Prentice Hall, 2003 Business Communication TodayChapter 14 - 2 Three-Step Writing Process Planning Chapter 12 Planning Completing Chapter 14 Completing Writing Chapter 13 Writing AnalyzingAnalyzing InvestigatingInvestigating AdaptingAdapting AnalyzingAnalyzing InvestigatingInvestigating AdaptingAdapting OrganizingOrganizing ComposingComposing DesigningDesigning OrganizingOrganizing ComposingComposing DesigningDesigning RevisingRevising ProducingProducing ProofreadingProofreading RevisingRevising ProducingProducing ProofreadingProofreading

3. © Prentice Hall, 2003 Business Communication TodayChapter 14 - 3 Revising Reports and Proposals Style and Tone Organization Readability Content

4. © Prentice Hall, 2003 Business Communication TodayChapter 14 - 4 Producing Formal Reports and Proposals Design Elements Report-Writing Teams Computer Resources Audience Expectations

5. © Prentice Hall, 2003 Business Communication TodayChapter 14 - 5 Components of Formal Reports Type of Report AudienceNeeds ReportLength PrefatoryPartsPrefatoryParts Text of the Report Text of the Report SupplementaryPartsSupplementaryParts Type of Company

6. © Prentice Hall, 2003 Business Communication TodayChapter 14 - 6 Cover Letter of Authorization Title Fly or Title Page List of Illustrations ExecutiveSummary Synopsis or Abstract Letter of Acceptance Table of Contents Letter of Transmittal Prefatory Parts

7. © Prentice Hall, 2003 Business Communication TodayChapter 14 - 7 Text of the Report Introduction Body Closing

8. © Prentice Hall, 2003 Business Communication TodayChapter 14 - 8 Supplementary Parts AppendixesAppendixesIndexIndexBibliographyBibliography

9. © Prentice Hall, 2003 Business Communication TodayChapter 14 - 9 Components of Formal Proposals ProposalCover Title Fly Title Page Table of Contents List of IllustrationsRequest for Proposal ExecutiveSummary Letter of Transmittal

10. © Prentice Hall, 2003 Business Communication TodayChapter 14 - 10 Text of the Proposal Solicited Unsolicited Formal Informal IntroductionIntroductionBodyBodyClosingClosing

11. © Prentice Hall, 2003 Business Communication TodayChapter 14 - 11 Proofreading Reports and Proposals Inconsistencies Errors Missing Components SpellingPunctuation Visual Aids Text Placement

12. © Prentice Hall, 2003 Business Communication TodayChapter 14 - 12 Potential Reactions to the Report PositiveResponsePositiveResponseHalf-HeartedPraiseHalf-HeartedPraise No Action SeriousCriticismSeriousCriticism