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eServGlobal LSE: ESG London Stock Exchange, AIM market ASX: ESV Australian Stock Exchange
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p. 2 | Copyright © 2007 eServGlobal. All rights reserved. Our Role in Essence Telephone companies run complex communications networks which connect and manage billions of phone calls instantly. IN software makes the network intelligent – providing services as well as phone-calls. eServGlobal specialises in charging and messaging Re-charging the balance of a pre-paid mobile phone Charging for calls, services and data in real time Voice mail, SMS messaging and content delivery Gartner Dataquest Global IN market valued at US$2.6billion (2007) Gartner Dataquest Juniper Research Convergent billing market:US$0.5billion (2007) Juniper Research
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p. 3 | Copyright © 2007 eServGlobal. All rights reserved. Telecoms is not just about phone calls any more: New uses of networks mean more complex network logic: Data, Messaging, Web services New business models mean more complex charging: Pre-paid, sponsorships, micro credit usage, recharge. Requires systems with all the reliability and stability of the network, but with all the configurability and flexible logic of software. Most new telephone customers are pre-paid Most new services are complex and configurable Most telephone companies are competitive and need to differentiate themselves Fastest growth area: developing world Revolutionary change
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p. 4 | Copyright © 2007 eServGlobal. All rights reserved. Charging & Network Services Smart Payments and Money Transfer Multimedia services Loyalty Our Portfolio
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p. 5 | Copyright © 2007 eServGlobal. All rights reserved. Innovative portfolio of products
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p. 6 | Copyright © 2007 eServGlobal. All rights reserved. eServGlobal provides exposure to… Software revolution Telcos compete through promotions & services Require ability to create personalized offerings Developing world World’s highest telecom growth rates Middle East / Asia / Africa / Latin Am. In developing world, telcos are the new banks Charging and recharge drive their cash flow Big, sticky customers Payments revolution Our revenue: 77% Middle East / Asia Our revenue: 72% Charging & Recharge Our revenue: 100% software & related services Our customers: 100% telephone companies Replacing network systems is high risk Ongoing support annuities in all cases
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p. 7 | Copyright © 2007 eServGlobal. All rights reserved. Installed Base includes 80+ carriers in 50+ countries
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p. 8 | Copyright © 2007 eServGlobal. All rights reserved. Our People > 50% of employees are engineers 14% of annual revenue invested in R&D, and growing Professional, proven, multi-national management team Established organization : 750 staff worldwide with offices in 15 countries Dedicated support & delivery organization 20 years experience in telecommunications A truly global company: no dominant nationality, over 30 languages
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p. 9 | Copyright © 2007 eServGlobal. All rights reserved. MAILIS Our Products Modular software for real-time transaction & event handling in telco networks Promotions Sponsored WiFI Third Party Transactions Mashups Access Sponsored SMS Messages PROMOMAX MESSAGEMAX INMAX CHARGINGMAX TOP-UP SUITE Recharge Cash Flow Revenue It’s a Multi-play world
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p. 10 | Copyright © 2007 eServGlobal. All rights reserved. FY08 Results
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p. 11 | Copyright © 2007 eServGlobal. All rights reserved. Metrics FY08
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p. 12 | Copyright © 2007 eServGlobal. All rights reserved. Growth drivers: Growth of mobiles and prepaid in developing world Use of recharge and charging to differentiate & manage cash flow Increasing, focussed R&D investment Growth Fastest growing markets, with a long way to go: Our 2 current biggest markets are both high-growth: Middle East:(22% telecoms CAGR) Developing Asia:(24% telecoms CAGR) Estimated competitive position: #1 in Recharge with approx 20% market share #1 in Real-time convergent Charging control #4 in Charging & Service control source: Analysys Research source: eServGlobal (unaudited)
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p. 13 | Copyright © 2007 eServGlobal. All rights reserved. www.eservglobal.com
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