1. Agenda Why Not? Discussion/Open Forum Why? Discussion/Open Forum Service Model Value Added Services Lifecycle Management Products Now Why Not?

2. Long Term Relationships Trust Quality Customer Service Value Pricing Our Value Promise Fundamentals to Look For When Considering the Purchase of Recertified Computers

3. Service Model Provide flexible service programs that meet the specific requirements of your school and school board. Depot Programs Parts & Systems Inventory Facilities Next Business Day parts and/or systems replacement Extended Warranties New & Recertified with Manufacturer’s Warranty + Extended Warranties offered Extended Warranties up to 5 Years

4. Service Model Spare Parts Program / Warranty & Return Policy Parts Closet Tested and Static Bagged Parts for Everyday Maintenance Delivered with Order – Kept On-site Hot Swap Systems for Same Day Service in the Field Customer Service Call Your Representative for No Hassle Replacements Customer Satisfaction # 1 Priority Technical Support Via Phone & Email When Convenient for You

5. Service Model Resources & Training Certified Technicians on Staff Includes CompTIA A+ & CompTIA Network+ Certifications Ongoing Training & Yearly Renewal Microsoft Certified Technicians Includes Microsoft Certified Professional (MCP) & Microsoft Certified System Administrator (MCSA) Designations Ongoing Training & Yearly Renewals Cisco Certified Network Assistant (CCNA)

6. Industry-leading Certifications Dell Partner Direct Registration HP Business Partner IBM/Lenovo Business Partner Toshiba Authorized Service Program Microsoft Authorized Education Reseller Microsoft Registered Refurbisher Microsoft Gold Certified Partner

7. Value Added Services To Be Considered Imaging Services Load Customer Image, No Minimum Quantity Manage Multiple Images Per Customer Customization Configured to EXACT Customer Specifications Flexible Upgrade Options, Lower TCO, One Platform Asset Management Customized Reporting for Asset Tracking & Warranty Management Asset Tagging and Labeling

8. Value Added Services Logistic Services Delivery & Project Management Services Professionally Packaged for Damage-Free Shipping Deliver to Secure Customer Location Un-box & Package Removal Warehousing Provide Storage & Warehousing Services Flexible Schedule for Roll-outs

9. Lifecycle Management Systems Maintain On-going inventory of tier one OEM Computer Brands Stable Platform for Multiple Years Transition Management Strategy Introduce New Technology to Schools & School Boards Allow Adequate Testing & Image Development Image Approved by School / School Board, put into production Parts Stock New, Used & Hard To Find Parts Parts are Quality Controlled & Tested Prior to Shipment Static bagged All Parts Have up to a 1 Year Warranty

10. Factors To Weigh When Buying Company Purchases Directly from the Original Manufacturer Only the Most Current models Select them in the best condition possible and rework to “like new” Condition Remove scratches & blemishes Application of Custom Paint Overcoat New Plastics All Internal Parts & Components are Inspected & Tested Utilize combination of OEM & Company Test Procedures Ensure Technical Quality Upgraded to Maximize Performance Tested & Re-tested to assure system integrity

11. Extensive Product Inventory Dell HP IBM Lenovo Toshiba

12. More than “Just Computers” Wireless laptop labs and carts Servers LCD Monitors Spare Parts Printers Projectors Flat Panel TVs

13. All “Refurbished” Systems Are NOT the Same Recertified Product in “Like New” Condition Quality Controlled Systems Tested & Re-tested Prior to Shipment Customized Solutions for Your School Imaging Services & Management Asset Management & Asset Tagging with Warranty Management Flexible Service Model will Meet Your Specific Needs Logistics & Warehousing Services System Lifecycle Management Warranty Programs – Up to 5 Years – to Reduce Your TCO

14. High Quality, Superior Value Maximize your resources!!!!