1. Local Open Government Innovation Summit, Nowra, 18 May 2011 Innovation John Lenehan IT Manager Shoalhaven City Council

2. Local Open Government Innovation Summit, Nowra, 18 May 2011 New Council Website Old Site New Site Alternate Site

3. Local Open Government Innovation Summit, Nowra, 18 May 2011 GIPAA Government Information (Public Access) Act 2009 Government Information (Public Access) Act 2009

4. Local Open Government Innovation Summit, Nowra, 18 May 2011 Web 2.0 in Action SharePoint 2010 Collaboration Sharing of knowledge Integration with Office tools

5. Local Open Government Innovation Summit, Nowra, 18 May 2011

6. Social Media Ben Harnwell Economic Development Officer Shoalhaven City Council

7. Local Open Government Innovation Summit, Nowra, 18 May 2011 Social Media Overview What is Social Media Role of Social Media in Local Government How is Social Media used in Local Government Current and Future uses of Social Media at Shoalhaven City Council

8. Local Open Government Innovation Summit, Nowra, 18 May 2011 Sourced: http://www.smartsocialmedia.com.auhttp://www.smartsocialmedia.com.au

9. Local Open Government Innovation Summit, Nowra, 18 May 2011 Sourced: http://www.ere.nethttp://www.ere.net

10. Local Open Government Innovation Summit, Nowra, 18 May 2011 What is Social Media? Social Media is the use of web-based and mobile technologies to turn communication into interactive dialogue. Virtual; coffee-shop, Noticeboard, TV channel, photo album… Connects; Social groups, friends, family, interest groups… Business use Social Media to link back to website

11. Local Open Government Innovation Summit, Nowra, 18 May 2011 What is Social Media? Examples…

12. Local Open Government Innovation Summit, Nowra, 18 May 2011 Source: http://www.thestrategyweb.com/the-social-media-effect-infographichttp://www.thestrategyweb.com/the-social-media-effect-infographic

13. Local Open Government Innovation Summit, Nowra, 18 May 2011 Role of Social Media in Local Government Attract visitors to website Starting a conversation with; ratepayers, constituents, citizens and community Spreading good news Informing or creating awareness and interest in topical issues

14. Local Open Government Innovation Summit, Nowra, 18 May 2011 How Social Media is used in Local Government Example of Parramatta City Council – Facebook, Twitter, YouTube and Flickr Policy and Procedure (still being adopted) – Integrated approach – Single voice on all forms – Community Liaison Aims of Social Media use… – Promote, Extend Reach, Educate, Learn

15. Local Open Government Innovation Summit, Nowra, 18 May 2011 How Social Media is used in Local Government

16. Local Open Government Innovation Summit, Nowra, 18 May 2011 How Social Media is used in Local Government

17. Local Open Government Innovation Summit, Nowra, 18 May 2011 How Social Media is used in Local Government

18. Local Open Government Innovation Summit, Nowra, 18 May 2011 How Social Media is used in Local Government

19. Local Open Government Innovation Summit, Nowra, 18 May 2011 How Social Media is used in Local Government Where is Shoalhaven City Council in all this? – Currently has a limited Social Media policy (under review) – Has selected uses for Social Media Shoalhaven Entertainment Centre – Facebook Shoalhaven Tourism – Flickr Shoalhaven City Council – You Tube

20. Local Open Government Innovation Summit, Nowra, 18 May 2011 Shoalhaven City Council

21. Local Open Government Innovation Summit, Nowra, 18 May 2011 Shoalhaven City Council and Tourism

22. Local Open Government Innovation Summit, Nowra, 18 May 2011 Shoalhaven City Council

23. Local Open Government Innovation Summit, Nowra, 18 May 2011 Current and Future uses of Social Media at Shoalhaven City Council Shoalhaven City Council is using Social Media – Ad-Hoc commencement – Resources Moving forward – Development of new policy and procedure – Clear direction and focus – Dedicated staff/resources – Support from Community

24. Local Open Government Innovation Summit, Nowra, 18 May 2011 Thank you Ben Harnwell Shoalhaven City Council Economic Development Officer harnwellb@shoalhaven.nsw.gov.au 02 4429 3388