1.  Communication Safety Management Systems

2.  Introduction  SMS Subsystems  What are Systems?   Conclusions  Safety Management Systems (SMS) Communication Safety Management Systems Implementation

3.  Man-Machine Interaction Decision Making Process Whole Optimization Reliable Information Technology  Introduction Communication Safety Management Systems Implementation

4.  What are systems? Post-Industrial Society Not only to organize, but to produce with efficiency How to organize for making decisions or information process  Introduction Communication Safety Management Systems Implementation

5.  Input Conversion mechanism A set of interconnected parts or “any conceptual or physical entity composed by interrelated, interactive or interdependent parts”  What are Systems? Communication Safety Management Systems Implementation Output

6.  co Input Demands, Requests, Requirements/Needs Process System (own) Output Political decisions, Guidance, Goods/Services, Generated strategies, Alternatives, etc. Communication Safety Management Systems Implementation  What are Systems?

7.  co Output Input Process ConstraintControl Feedback Environment Problem Information Resources Objectives FILTER Communication Safety Management Systems Implementation  What are Systems?

8. SMS Requirement for any modern business  co Communication Safety Management Systems Implementation  Safety Management Systems (SMS) It consists in a set of coherent policies (integrated and documented), procedures and practices for effectively managing the safe operation of any business

9. A complete SMS should: Integrate security, healthy/labor safety and safety Encompass safety issues applicable to the public in general and all the people involved in the business  co Communication Safety Management Systems Implementation  Safety Management Systems (SMS)

10. ICAO: SMS is a system for managing aerodrome safety, which should include: Organizational structure  Responsibilities Procedures Process Provisions For implementing safety policies by aerodrome operators co Communication Safety Management Systems Implementation  Safety Management Systems Standard

11. Main objective of a SMS: To comply with the relevant standards/regulations Organizational and human aspects of an aerodrome operation  The products SMS focuses on: Quality systems focus on: co Communication Safety Management Systems Implementation  Safety Management Systems for Airports

12. DATA BASE Initial data collect. Avail. data Policy (Philos.) Definition of resp. ACTIV OK? NO Notification for hazard, risk & actions taken Evaluation of system operation Doc./ data control YES Audit of the operation & evaluation of inc./accident Investigate & adjust activ. Training/ Qualification Risk managem. Environment: 

13.  CSMS Policy Defin. of respons. Risk manag. Inv./adjust. Activity Training/ qualificat. Documentat./ data control Evaluat. of system operat. Communication Management Systems Implementation  SMS Subsystems Notif. for hazards, risks, actions taken Operation audit - accid./incid. Eval.

14.  Policy Participation Senior manager Senior manager All the staff Communication Safety Management Systems Implementation  SMS Subsystems Set objectives Indicate how to reach them

15.  Policy CEO Facilitating information on safety among staves Training for staff/ contractors Adequate resources to operate the adme Communication Safety Management Systems Implementation  SMS Subsystems How the senior manager shows commitment with the SMS

16.  Policy Function of aerodrome size 1 responsible for each area Lighting, maintenance, contractors, external agents (consultants, material providers, stockholders, airlines, etc.) Communication Safety Management Systems Implementation  SMS Subsystems

17.  Definition of responsibility Safety officer Just one responsible for the industry Most report directly to the CEO Communication Safety Management Systems Implementation  SMS Subsystems

18.  Definition of responsibility Comunication Safety officer CEO Responsibility Communication Safety Management Systems Implementation  SMS Subsystems

19.  Safety committee Function of the aerodrome size Presided by the safety officer Regular meetings Communication Safety Management Systems Implementation  SMS Subsystems Definition of responsibility

20.  Risk management Identify hazard and manage/control risks How? Communication Safety Management Systems Implementation  SMS Subsystems

21.  4 3 2 1 People EquipmentsProcedures Communication Safety Management Systems Implementation Risk management  SMS Subsystems

22.  Hazard identification Example: lack or bad management of bird/wildlife hazard Well defined Subtle Example: Staff without experience Communication Safety Management Systems Implementation Risk management  SMS Subsystems

23.  Communication Safety Management Systems Implementation Risk management  SMS Subsystems Identify hazard Evaluate risk potential Judge risks tolerability Hierarchy of risks potential

24.  How to evaluate risks potential? Risk = f(time, cost, difficulty to avoid the risks, etc) RISK = f(P,S,t) P = probability of occurrence S = severity of the consequences Communication Safety Management Systems Implementation Risk management  SMS Subsystems

25.  Hazard identification & risk evaluation are not static Hazard identification & risk evaluation are not static Depends Change in the organiz. New equipm. or facility Equip. deactivated New proc. or proc. review Personnel rotation Legislation variation Communication Safety Management Systems Implementation Risk management  SMS Subsystems

26.  Should never occur < 10 -9 Unlikely to occur 10 -7 a 10 -9 Could occur some time 10 -5 a 10 -7 Could occur freque ntly 1 a 10 -3 Communication Safety Management Systems Implementation Qualitative Quantitative: Operations Definition Could occur several times 10 -3 a 10 -5 Freq. Probability of occurrence Extremely unlikely Extremely remote Remote Reasonab. likely

27.  Catastrophic Dangerous Moderate Low Communication Safety Management Systems Implementation  SMS Subsystems Risk management Severity (Consequences)

28.  Severity levels Communication Safety Management Systems Implementation  SMS Subsystems Risk management Severity Low Moderate Dangerous Catastrophic Lack of skill Minor injury Serious injury Death Inoperability Partial damage Serious damage Unrec. damage Short Temporary Long ---- Within the scope of: PeopleMaterial Time of exposure

29.  Catast. Dangerous Moderate Low Severity Revision Unaccept.Unaccep. Unaccep. Unac. RevisionRevisionUnaccep. Unaccep. Unac. AcceptableRevisionRevisionRevisionRev. AcceptableAcceptableAccept.Accept.Rev. Risk analysis matrix Communication Safety Management Systems Implementation  SMS Subsystems Risk management Probability of occurrence Ext. unlik. Freq.Remote Ext. remote Reas. lik.

30.  Identify hazard Risk is Toler.? Risk is Toler.?Yes Accept risk NO Reduce risk to accep. level Estimate risk Check severity Check probability Communication Safety Management Systems Implementation  SMS Subsystems Risk management

31. A. Cooperation 1. Willingness to assist co-workers 2. Attitude when work needs to be repeated 3. Adaptability when schedule must be changed 4. Willingness to work extra hours Comments: Performance Evaluation

32. B. Attendance and Punctuality 1. Promptness at the start of the work day 2. Attendance record 3. Stays as late as necessary (within reason) to complete assignment and/or current activity (not a clock watcher) Days Sick Days Tardy Comments: Performance Evaluation

33. C. Initiative 1. Sees when something needs to be done and does it 2. Seeks help when needed 3. Demonstrates a "self-starter" attitude 4. Helps out to achieve the overall goals of the farm 5. Makes practical, workable suggestions for improvements 6. Commitment to self-improvement Comments:

34. Performance Evaluation D. Dependability 1. Can be counted on to carry out assignments with careful follow-through and follow-up 2. Meets predetermined targets or deadlines 3. Can be counted on to overcome obstacles to meet goals 4. Can be counted on to adapt to changes as necessary 5. Can be counted on for consistent performance 6. Is personally accountable for his/her actions Comments:

35. E. Attitude 1. Offers assistance willingly 2. Makes a positive contribution to morale 3. Shows sensitivity to and consideration for others' feelings. 4.Accepts constructive criticism positively 4.Shows pride in work 5.Comments: Performance Evaluation

36. F. Judgment 1. Demonstrates good judgment in handling routine problems 2. Analyzes decisions before implementing them 3. Has the ability to work under pressure 4. Recognizes deficiencies and seeks help when appropriate Comments: Performance Evaluation

37. G. Specific Job Skills 1. Has appropriate knowledge of agriculture as it relates to his/her specific jobs ____ 2. Has appropriate skills in operating farm equipment ____ 3. Has appropriate skills in working with livestock ____ 4. As new ideas or technologies are introduced, is able to learn and use them appropriately ____ 5. Other (specify): Performance Evaluation

38. H. Communications (Written or Oral) 1. Keeps farm manager and/or coworkers informed of work progress 2. Reports necessary information to coworkers 3. Keeps and maintains all necessary written information that might be required by a specific assignment Comments: Performance Evaluation

39. I. Productivity 1. Work completion is consistently high ____ 2. Can be counted on for overtime or extra ____ effort as needed to meet the farm's goals ____ 3. Makes effective use of resources available to accomplish all assignments, avoiding waste ____ Comments: Performance Evaluation

40. J. Interpersonal Relationships 1. Maintains a positive relationship with the management team 2. Maintains a positive relationship with other workers 3. Listens effectively 4. Is a team player and participates with others to accomplish the task at hand Comments: Performance Evaluation

41. K. Organizational Skills 1. Performs tasks in an organized and efficient manner 2. Handles multiple activities simultaneously 3. Makes effective use of time (not merely busy) 2. Handles multiple activities simultaneously 3. Makes effective use of time (not merely busy) Performance Evaluation

42. L. Safety 1. Performs activities in a safe manner ____ 2. Understands and supports the farm safety program/policies ____ 3. Encourages safety of others on a regular basis; recognizes unsafe working conditions; suggests new safety standards as appropriate ____ Performance Evaluation

43. Expected Outcome from Personnel

44. 1.What creative contributions (new ideas, procedures, etc.) has the employee made in the past year? 2. What new skills has the employee learned or shown improvement in this year? 3. What is the employee's greatest strength or area of contribution this year? 4. Where could there be improvement in the employee over the next year; what specific training should be considered? 5. What changes would the employee like to see in the operation next year? 6. What are the employee's personal goals for the next year?

45.  Investigation & adjustment of activity “BRAINSTORMING” Standards/procedures formal review: Auditing checking list Inquiries/Questionnaires with staff Safety evaluation, External/internal technical inspections System of confidential reports Communication Safety Management Systems Implementation  SMS Subsystems

46.  High Low High Low RiskProbab.Severity Communication Safety Management Systems Implementation  SMS Subsystems Investigation & adjustment of activity Insig. risk Reg. accept. Reg. tolerab. Unacceptable risk

47.  Training/Qualification SMS is responsible for: Training/Qualification frequency New employees knowledge of the documents Introduction of new technologies/equipments Each one´s role Minimum curriculum Communication Safety Management Systems Implementation  SMS Subsystems

48.  Documentation/Data control DOCS DOCS Large aerodromes Independent SMS Communication Safety Management Systems Implementation  SMS Subsystems Small aerodromes In the aerodrome manual Update/distribute documents

49.  should clearly indicate how the manual is updated in accordance with the variation of the regulations Reliable process for Registration of: audit, technical inspections & special information Easy recuperation of this information Communication Safety Management Systems Implementation  SMS Subsystems Documentation/Data control

50.  SMS needs continuous information REPORTS ImpartialConfidential Easy use Simple Communication Safety Management Systems Implementation  SMS Subsystems Notification of hazards, risks & actions taken

51.  Safety audit - Accident/incident evaluation AUDIT Contractors Accid./incid. Consultants Procedures Communication Safety Management Systems Implementation  SMS Subsystems

52.  System operation evaluation EvaluatedRevised SMS be regularly CEO must assure that Communication Safety Management Systems Implementation  SMS Subsystems

53.  Regular, structured and systematic revisions SMS effectiviness is evaluated by: Communication Management Systems Implementation System operation evaluation  SMS Subsystems

54.  Communication Safety Management Systems Implementation System operation evaluation  SMS Subsystems Performance (achievements) Upward trend Constant trend Downward trend Time

55. What are systems Whole optimization Imput, process, output SMS: safety, security, labor & health safety SMS sub-systems  Communication Safety Management Systems Implementation  Conclusions

56. Safety officer <> CEO Policy/philosophy: objectives and how to reach them Risk = f(P,S) SMS responsible: aerodrome CEO Participation: high managers/all staff  Adjust risk to tolerable level Communication Safety Management Systems Implementation  Conclusions