1. Mission: Connecting People to Christ and one another. Offering you a place to start, grow, serve, and live !

2. Hospitality Team Mission: As a unified team, create a first 7-minute experience that is irresistible, incredibly welcoming, and contagiously friendly!

3.  Be ready for guests.  “Will someone want to meet me today based on my attitude & appearance?”  Guests are afraid.  They are afraid of the “unknown”, so let’s make it easy for them to approach us.  Give them something to talk about!  Create irresistible environments through your energy!  Relate to the introverts too.  Be cautious of people’s body language and need for personal space.  Introductions are important.  It makes them feel accepted & embraced.  What about the kids?  Be courteous and thoughtful to the little ones, not just the adults.

4.  Remove barriers.  Are you hiding behind a desk, busy in conversation, consumed with your to do list?  Arrive on time.  To pray, catch up with friends, and prepare for guests.  Become an Excellence Champion.  Excellence Champions think of people, own the opportunity, and at times even the problem.  Serve shoulder to shoulder.  If we are side by side with our peers while serving, we keep guests the priority.  Consider your own “WoW” moments. WOW moments: customer service that has blown you away.  If you consider your own “Wow” moments you will produce them here for Christ.  Keep stretching!  After each serving opportunity, ask yourself how could I have stretched myself further?  Your role is not a job, it’s an opportunity.  Your role is a mission. Consider yourself a “Host” always on and willing to serve, be kind, and welcoming.

5. To connect people to Christ and one another at Cypress by being a team that works together to set a positive temperature.  Create the warmest, most welcoming environment that embraces all guests that step onto our church campus!  Believing that together we can impact the world!  Being leaders and owners of our church because we all hold a stake in God’s Kingdom!  Always keeping the main thing the main thing, “reaching the Lost”!  Remember, we are all greeters welcoming people into God’s church body.  Ministry Leaders to do with team members:  Reflect weekly on what was accomplished and what can be adjusted to continue to take the ministry to the next level.  Share wins with one another in order to learn from one another.  Weekly reflection on the number of souls that were impacted vs. prior year.  Celebrate guests from the weekend.

6. Service Coordinator Parking SidewalkDoor Starting Point Café Usher Medical Parking Team Sidewalk Team Café Team Usher Team Medical Team Door Team Starting Point Team Connect Connect Team

7. “Creating small environments in a growing church.”  SERVICE COORDINATOR : Responsible for the overall health of the particular service that they lead.  Responsible for ensuring all ministry leaders are prepared for their specific service, have all they need to be successful, energize and engage the team and attendees.  During communion weekends, helps coordinate along with the admin team, the volunteers for the execution of communion.  PARKING LOT LEADER : Trains, coordinates, and builds up the Parking lot team for a specific service.  SIDEWALK LEADER : Trains, coordinates, and builds up the Sidewalk team for a specific service.  DOOR GREETER LEADER : Trains, coordinates, and builds up the Door Greeter team for a specific service.  STARTING POINT LEADER : Trains, coordinates, and builds up the Starting Point team for a specific service.  CAFÉ LEADER : Trains, coordinates, and builds up the Café team for a specific service.  CONNECT LEADER : Trains, coordinates, and builds up the Connect team for a specific service.  USHER LEADER : Trains, coordinates, and builds up the Usher team for a specific service.  MEDICAL LEADER : Trains, coordinates, and builds up the Medical team for a specific service.