1. Teams Dale W. Bomberger D.ED. ACSW Community Services Group
Dale
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2. TEAM Not just working together Must want to be on a team
Get right people

3. TEAM Small energetic group of people, committed to a
common purpose – collaboratively applying
complimentary skills to achieve high quality
performance goals

4. Work Team
A work team is a group of employees who share common work responsibilities and who make a commitment to work together to achieve goals, solve work problems, and make improvements in the work place.

5. When to Use
Projects when responsibility of decision needs to be shared
When diverse opinions, knowledge and expertise need to be used
High degree of independence is wanted
Members willing to give up a bit of ego

6. Advantages 1. More information
More approaches and points of view – opinions
More participation and commitment
Can learn from each other
More interaction and stimulation

7. Advantages More creativity and innovation Fun Improved decisions
Empowers members
More confident in ability - Provides for synergy

8. Negatives More chance for disagreement Conflict
Need to tolerate differences
More dependence on others to do their part
More pressure toward conformity
More competition

9. Touchstones of Creating a Team
Choice
Common Purpose
Caring
Commitment

10. Touchstones of Working as a Team
I + you = We
Who are We? = Common Purpose
Who are You? = Caring
Who am I? = Choice
What are we going to do? = Commitment

11. Team Formation More than just assigning tasks to people
Requires intentional thought and effective approach
#1. Set team purpose
#2. Identify Leadership
#3. Set purpose & mission
#4. Set ground rules for conflict, members roles, communication, procedures etc.

12. Team Formation #5. Set goals – measurable, objectives, deadlines, etc.
#6. Assign tasks – check progress

13. Phases in Team Development Bruce Tuckman 1965
Forming
Storming
Norming
Performing

14. Phases Forming - Get to know one another
How leader leads – What members are to do – learning
to fit in – how to add value – Leaders should be
dominant at this Phase
At this stage need to direct team – set clear goals & objectives for team and team members

15. Phases Storming – Push and shove against boundaries
conflicts may arise - challenge authority – want own
way – see how far they can go – clarify roles – This
phase is where many teams fail.
At this stage set policy and procedure – build trust and good relationships – Resolve conflicts – look at different styles, conflicts, personalities

16. Phases
Norming – resolve differences – appreciate others strengths and support
Respect authority and direction – learn to know each other and become one team – socialize together and form relationships – become committed
At this stage let members take responsibility – Leadership may change, whoever has the expertise takes over the leadership for that task.

17. Phases Performing – achieving goal – little friction – work
together as team – leader can delegate and let team do
what they want and how they want – people who join
and leave do not disrupt performance. Team runs on its own.
In this stage most can be delegated to the team – Team may run itself and does not need much leadership

18. Team Review
Values
Goals
Roles
Procedures
Relationships

19. Effective Teamwork 1. Everyone participates
2. People listen to each other
3. Team members have common goals
4. Team goals are clear to all
5. People enjoy working together

20. Effective Teamwork 6. No one dominates or monopolizes
7. Disagreements are openly discussed
8. The team can deal with conflict or differences of opinion
9. People feel free to say what is on their minds

21. Effective Teamwork 10. Team members are cooperative and supportive
11. Everyone respects each other’s point of view
12. The team stays focused
13. Decisions are made collectively
14. Everyone assumes responsibilities

22. Effective Teamwork
15. The team can get the job done and have a good time doing it.

23. Ineffective teamwork 1. Lack of common direction 2. Lack of commitment
3. People do not communicate with each other
4. Unequal participation
5 Some people dominate

24. Ineffective Teamwork 6. Conflicts cannot be solved
7. Team members are defensive
8. There are cliques and subgroups
9. People do not respect each other
10. There is no sense of accomplishment

25. Ineffective Teamwork
11. People cannot rely on each other to follow through
12. Decisions are not made as a group

26. Disruptive Group Behavior
1. Putting others down
2. Stubbornly disagreeing and opposing beyond reason
3. Calling attention to self and holding teams attention
4. Bring up and dwelling on unrelated issues

27. Disruptive Group Behavior
5. Goofing –off
6. Dominating
7. Manipulating
8. Withdrawing
9. Being passive aggressive

28. Disruptive Group Behavior
10. Nit-picking
11. Gossiping
12. Acting unprofessional