2. Employee Handbook: What is it? Statement of policies, guidelines and procedures of company Outlines guidelines, expectations and procedures of company Conduct and Disciplines Policies Information about pay, benefits, performance appraisal guidelines, Promotion policies

3. Components of Employee Handbook Company Overview, history, past performance Mission and Vision statement Equal Opportunity Statement Pay and benefits details Performance evaluation guidelines Promotion Policy Code of Conduct/Ethics Forms Disclaimer

4. Importance Contractual obligation in the case of disputes Clarifies expectations from the employee s and employers Provides orientation to a new employee Statement of policies and guidelines

5. Characteristic of good Employee Handbook Contains company policies, guidelines and procedures Explicit about expectations from employees and employer Designed to motivate employees Convey mission, vision, goals and objectives of the organization No misstatement, no ambiguous language

6. Changes Proposed Add disclaimer It should not create fear in the mind of employees Discussion with employees before making any changes Employee handbook MUST contain up to date information

7. Impact of failure to understand the handbook Conflict between employer and employee – Legal Issues Miscommunication Lack of awareness Misunderstanding Lack of motivation

8. Common Mistakes Handbook not updated Use of ambiguous language Not covering all important policies, guidelines and procedures Not introducing company Not explaining in details Not adding discliamer

9. References “Employee Handbook”. Retrieved on May 26 th, 2010. From: http://www.smallbusinessnotes.com/operating/hr/emp loyeehandbook.html http://www.smallbusinessnotes.com/operating/hr/emp loyeehandbook.html “Creating an Employee Handbook”. Retrieved on May 26 th, 2010. From: http://www.bcorporation.net/resources/bcorp/documents/B %20Resources%20- %20Creating%20an%20Employee%20Handbook.pdf http://www.bcorporation.net/resources/bcorp/documents/B %20Resources%20- %20Creating%20an%20Employee%20Handbook.pdf