1. ©SHRM 2008SHRM Weekly Online Survey: February 19, 20081 Workforce Readiness Sample comprised of 333 randomly selected HR professionals. Analyzing 333 responses of 2,850 emails sent, 2,770 emails were received (response rate = 12%). Survey fielded February 19 – February 29, 2008; presentation generated on March 11, 2008. Margin of error is +/- 5%.

2. ©SHRM 2008SHRM Weekly Online Survey: February 19, 20082 Lack of Competencies in Workers Entering Workforce Note: Percentages do not total 100% due to rounding.

3. ©SHRM 2008SHRM Weekly Online Survey: February 19, 20083 Areas Where Workers Lack Competencies 2008 (n = 310)2005 (n = 294) *** Differences Between 2005 and 2008 Motivation and self-direction**51% Critical thinking/problem solving**50% Overall professionalism49%59%Decrease Written communication (English)*41%58%Decrease Customer service34%40%Decrease Business knowledge34%44%Decrease Leadership**33% Analytical skills31%47%Decrease Creativity and innovative thinking**28% Verbal communication (English)*25%44%Decrease Teamwork and collaboration*24%30%Decrease Note: Percentage does not total 100% as multiple responses were allowed. “**” denotes option was not available in previous year survey. “*” denotes option was re-worded for 2008 survey. “***” – source : SHRM 2005 Future of the U.S. Labor Pool Survey Report

4. ©SHRM 2008SHRM Weekly Online Survey: February 19, 20084 Areas Where Workers Lack Competencies (continued) 2008 (n = 310)2005 (n = 294) *** Differences Between 2005 and 2008 Relationship building23%36%Decrease Financial literacy*20%16%Increase Cultural and cross-cultural knowledge**18% General skills, overall15%28%Decrease Mathematics14%26%Decrease Reading/comprehension **13% Use of technology*13%21%Decrease Foreign language skills**13% History/Geography**4% Work ethic4%3%Increase Humanities/Arts**2% Science**2% Note: Percentage does not total 100% as multiple responses were allowed. “**” denotes option was not available in previous year survey. “*” denotes option was re-worded for 2008 survey. “***” – source : SHRM 2005 Future of the U.S. Labor Pool Survey Report

5. ©SHRM 2008SHRM Weekly Online Survey: February 19, 20085 Level of Agreement That Workers Entering The In The Next 10 Years Lack Competencies