1. ”BP-CENTRO” -FINLAND CASE ORGANIZATIONAL STRUCTURE Kenneth Åkerberg Nina Parviainen Liu Ying Pia Khalid

2. AGENDA  Organizational Chart  Organizational Reporting Relationships  Headquarters in Finland  Key Functions of Each Department  Regional Managers  Facility Managers  Conclusion

3. Organizational Chart

4. Organizational Reporting Relationships  Every Facility Manager reports to their own Regional Manager  Regional Manager has a reporting responsibility to the Finnish headquarters  CEO at Finnish headquarters reports directly to the headquarters in UK

5. Headquarters in Finland  Why Finland?  CEO’ s responsibilities in Finland  Headquarter’s tasks: - Overall responsibility - General advises and rules - Supervises the regional managers

6. FINNISH HEADQUARTERS  MARKETING - Marketing strategy - Deliver quality products to customers - Find the location

7. FINNISH HEADQUARTERS  HRM - Multi-cultural - Selecting experienced, flexible managers - Training and development - Developing Human Capital

8. FINNISH HEADQUARTERS  FINANCE - financial & investment planning - accounting information systems - taxation & foreign exchange - guide & supervise financial actions - giving budget, support and info to all parties - reports to headquarters monthly

9. FINNISH HEADQUARTERS  SUPPLY AND LOGISTICS - in charge of purchasing - coordination of imports - ensures efficiency in distribution channel - controls outsourcing contracts - warehousing, transportation - repairs, maintenance, cleaning etc. - New facility development - acquisition of new sites

10. Regional Managers  Locals hired for the position  Responsible for their own regions & the coordination of their activities  Interacts with each other & as a team - uniformity of centers - implementation of marketing strategy  Supervisors 3-5 centers

11. Regional Managers  New location proposals  Communicates with functional dept - HRM, Marketing, Finance, Supply & Logistics  Co-operation with facility managers - instructions & feedback  Monthly reports to the headquarters

12. Facility Managers  Responsbilities: -take care of operations -maintainance of operation -supervision of franchisers -ensure safety -run promotion events

13. Facility Managers (con’t) -standby for emergencies events Authority: -stop franchisers operations -contract for outsourcing

14. Conclusion  Globalized structure  Effective communication channel  Clarity in responsibility and authority on each level

15. Questions?  Thank you, kiitos, xer xer, terima kasih!!!