1. DCR Project Closeout Data Center Relocation Georgia Technology Authority Jim Howell

2. Project Goals The objectives of the Data Center Relocation Project Were:  To successfully transition the computers, network devices, and related equipment currently located in the Archives Building to a New Data Center Facility in Alpharetta, Georgia,  To construct a Backup Command Center in the West Tower Building. The goal was to transition these servers and network connections within weekend maintenance windows, with minimal impact to the Agencies and their employees, state-wide.

3. Competitive Analysis (SunGard) Strengths  Project Management Office  Project Manager  Energetic, competent staff Areas For Improvement  More guidance in establishing scope.  Insure infrastructure is part of relocation scope to ensure adequate control of all key phases (power, network)

4. Critical Success Factors Executive sponsorship support & response to issues Commitment of resources Single point of authority for scope and budget approval and changes Communication with key agencies Application of essential project management processes

5. Team/Resources Strong project team worked together to meet objectives  GTA  SunGard  Agencies (testing)  Vendor Support & Outside Services -SUN, Dell, EMC, Unisys, IBM  IV&V

6. Lessons Learned Importance of:  Cross-functional team communication  Continuous review of plan  Understanding and enforcing ownership  Identifying distinct milestones and deliverables  Assignment of communication lead and coordinator

7. Lessons Learned -Technology Allowances For new technologies being used  Need better understanding of technologies being added to the project iTRACS Remote Management Tools

8. Lessons Learned – Essential Project Management Processes Change Management  CAB & Scope Management – Suggest adding scope review to weekly meetings Risk Management  Weekly risk review and mitigation Issue Management  Add escalation triggers in PMP  Adhered closely to escalation process and triggers

9. Areas for Improvement Better control of infrastructure  Power  Network  Cabling Make sure owners are identified for each deliverable and that ownership is assigned early in the project

10. Closeout Transition of Remaining Tasks  Archives Cleanup Salvage, Storage, Trade-In  Identifying and addressing remaining production items Relocation to NADC or TDC  Disposition non-production items  Assign ownership and responsibility for maintaining accurate project documentation Sponsor notification and sign-off Longer range projects  MPLS  IVR