1. Curent as of Mar 12, 2011

2. Task, Conditions, and Standards Task- Conduct training on the Cisco Call Manager (CCM) and Cisco 79 series VOIP phones. CONDITIONS: Controlled office area environment. STANDARDS: Personnel will learn how to enter phone info into CCM, enter settings into CCM, enter and change setting on Cisco VOIP phone, and navigate the Cisco 79 series VOIP phone.

3. Video Resetting Call Manager Time is critical People depend on communication Move on to Cisco video

4. Log into Call Manager

5. Select phone option under device

6. Find a phone

7. Options to find phone

8. Add Phone

9. Select type of phone

10. Add phone info and settings

11. Phone button template

12. Add phone number

13. Enter phone number

14. Add display name

15. Update your info

16. Add or update speed dials

17. Configure speed dials

18. Restart/Reset phone

19. Lab Enter a phone into the call manager Activate phone Learn how to navigate the 79 series Cisco VOIP phone Check on learning through out the lab

20. Questions??????

21. After Action Review