1. The Crosswinds of Innovation and Logic SightSpan, Inc. Dubai Office Building 3, Green Community Ground Floor Dubai Investment Park, United Arab Emirates Phone: +971 (0)4 801 9254 Fax: +971 (0)4 801 9101 SightSpan, Inc. USA Corp Headquarters PO Box 4023 Mooresville, NC 28117 United States of America Phone: (704) 663-0074 Fax: (704) 664-2807 SightSpan, Inc. Singapore UOB Plaza 1, 80 Raffles Place Singapore, 048624 Singapore Phone: +65 6248 4688 Fax: +65 6248 4531

2. Risk Assessment Process and Training Your Risk Assessment Process and Training Program can Influence your information technology needs  The importance of the Risk Assessment Process  The importance of a good Training Program  How these relate to Information Technology

3. The Risk Assessment Process How does the Risk Assessment Process affect Information Technology Issues?  Risk Rate your customer base  Risk Rate your products and services  Risk Rate your lines of business  Risk Rate your locations

4. Your Training Program Why the training program should include Information Technology issues?  Frequency of Training  Type of Training  Who should receive the Training?

5. Information Technology Information Technology Requirements in relation to Management Information Systems  The expectations for good Management Information systems  Reports the system should provide  Who reviews the reports?

6. Information Technology Needs Identifying your specific Information Technology Needs based on your Risk Assessment process and Training Program  High Risk vs. Low Risk  Satisfactory Training vs. Weak Training  Unwieldy Management Information Systems Reports vs. Tailored to specific needs of your organization  The complexity of your Information Technology System should be based on your organizations Risk Profile, Training Program and overall Organizational needs