1. 2013 CHAPTER ADMINISTRATORS’ CALL February 21, 2013 Chapter Administrator Orientation February 21, 2014

2. WELCOME! Today’s goal is to provide an overview of the resources chapters need to meet member needs effectively and confidently.

3. AGENDA OVERVIEW OF AFP CHAPTERS AND IHQ - WORKING TOGETHER CHAPTERS: Running Your Chapter RESOURCES

4. AFP OVERVIEW

5. AFP’s MISSION The Association of Fundraising Professionals, an association of professionals throughout the world, advances philanthropy by enabling people and organizations to practice ethical and effective fundraising. The core activities through which AFP fulfills this mission include education, training, mentoring, research, credentialing, and advocacy.

6. AFP’s VISION Fundraising is viewed as a credible and respected profession for civic betterment throughout the world.

7. Membership Categories Professional Young Professional Non-Profit Organization-Small Non-Profit Organization-Large Business Member - Executive Circle; Endorser Global e-Member

8. AFP Membership Growth

9. Processing & Reimbursements Payments processed within 5 – 10 business days Chapter Reimbursements disbursed monthly Any Problems, please contact IHQ

10. YOUR CHAPTER’S ROLE Link to your chapter members Ambassador to your community Interface with AFP International

11. HOW DO WE WORK TOGETHER? COMMUNICATE! Monthly Chapter Presidents’ Newsletter Direct communication with Chapter Committee Chairs Chapter Services Directors

12. CHAPTERS: Running Your Chapter

13. Requirements Accord By-laws & Policies CPC / COD Chapter Visits

14. To be an Exceptional Chapter… Ten Star/Ten Star Gold Awards Web Resources Friends of Diversity Designation

15. Chapters Cannot… Change Membership Categories Conduct Ethics Review

16. RESOURCES

17. Accessing Reports

18. Accessing Chapter Reports

20. Login Page

21. Accessing Chapter Reports

26. Using Reports: When and Why Membership Growth/Retention Chapter Roster Download New Members Download Lapsed Members Download

29. RESOURCES YOU WILL USE AFP Website – Chapter Management Resource Guide AFP PrintQ – www.afpprintq.com

33. AFP PrintQ www.afpprintq.com www.afpprintq.com

37. Available Services Chapter Resources Guide (afpnet.org) Chapter Presidents’ Newsletters Chapter Services Directors Chapter Visits Leadership Call Series Chapter Board Workshops Chapter Administrator’s Meeting

38. Additional Services Available Event Registration Functionality - Cvent Conference Call and Webinar Services - Peach New Media

39. Chapter Services Directors Western US, PA, NC, SC Larry Hostetler – INSERT PHONE lhostetler@afpnet.orglhostetler@afpnet.org Central US, GA and FL Val Lay – (614) 266-9918, vlay@afpnet.orgvlay@afpnet.org CT, MA, NH, NY, RI, Canada, Asia Lori Gusdorf – (703) 519-8449, lgusdorf@afpnet.orglgusdorf@afpnet.org DC, DE, MD, NJ, VA Taryn Gold – (703) 519-8452, tgold@afpnet.orgtgold@afpnet.org Canada Cynthia Quigley – (416) 941-9212, cquigley@afptoronto.orgcquigley@afptoronto.org Mexico Rose Sandoval – (52) 55 3626 1592, rsandoval@afpnet.orgrsandoval@afpnet.org

40. Upcoming Dates 51 sh Annual International Conference on Fundraising March 23-25, 2014 in San Antonio, TX Chapter Presidents’ Council Meeting - Sunday, March 23 -8:00 am Like-sized Chapter Grouping Meetings - Sunday, March 23 -10:15 am Chapter Board Workshop - Tuesday, March 25– Wednesday, March 26 2014 Leadership Academy Oct. 23-25, 2014 in San Juan, Puerto Rico Chapter Administrator Meeting – Thursday, October 23

41. QUESTIONS? This call was recorded and you will receive a notification when it’s posted on afpnet.org

42. THANK YOU FOR ALL YOU DO FOR AFP! General inquiries – Chapter.Services@afpnet.orgChapter.Services@afpnet.org Lori Gusdorf – VP Membership & Chapter Services lgusdorf@afpnet.org Taryn Gold – Director, Chapter Administration tgold@afpnet.org Heba Mahmoud – Chapter Services Specialist hmahmoud@afpnet.org