1. Lean Leadership Series
Leader Standard Work
Lean Leadership Series

2. Topics What is Leader Standard Work (LSW)? Why Leader Standard Work?
Benefits of Leader Standard Work
Four Elements of Lean Management
Standard Work Examples
Success Environment for LSW
How to Deploy Leader Standard Work
Key Points
Take Action

3. What is Leader Standard Work?
A list of the normal tasks that must be done to sustain the lean management system
Tasks typically include audits, meetings (daily
accountability) and continuous improvement projects
Focuses on the production process
Directs the leader to check on the visual controls
Expected to be continually improved
Time each task should be completed (frequency)

4. Why Leader Standard Work?
Clearly Documents the Management System
Documents the current state of the best practices in lean management
A baseline for further lean management system improvement
Defines expected behavior for leaders
(what they should do)

5. Four Elements in the 12 Paradigms
simplyPHILIPS 12 Paradigms
1. Leader standard work
Standards enable improvement
2. Visual controls
Make problems visible
Go see
3. Daily accountability process
Stop and fix
Everybody solves problems
4. Leadership discipline
Leaders as teachers
Ask the 5 why

6. In Lean Management, EVERYONE!
Who Should Have Standard Work?
In Lean Management, EVERYONE!
ROLE
% of Work (time) that should be Standard
Executives
10-15%
Value Stream Manager
25%
Support Department Managers
50%
Supervisors
Team Leaders
80%
Operators (Associates)
95+%

7. Standard Work Content Varies by Position
Standard work is LESS structured
% of time standard
Specific sequence
Specific time of day
More time for discretionary tasks
Standard work is MORE structured
Less time for discretionary
Executive
Value Stream Manager
Supervisor and Supporting Roles
(Engineering, Maintenance, Sales, Finance, Continuous Improvement, Purchasing)
Team Leader
Operator
Production Process

8. Layers of Standard Work
Leaders standard work should be layered (developed) from the bottom up
Executives
Time on the floor to verify the chain of standard work is upheld and production process is stable and improving
Value Stream managers
Monitor and support supervisors in their ability to carry out their standard work
Supervisors
Monitor and support team leaders in their ability to carry out their standard work
Team Leaders
Maintain production and
ensure standard work is followed

9. Daily Accountability Meetings
Three Tiers
Tier 1: Team Start Up Meeting
Team leader meets briefly with team members
Tier 2: Supervisor Meeting
Supervisor meets with team leaders and dedicated support group representatives
Tier 3: Value Stream
Value Stream Manager with supervisors and support department personnel

10. Key Points for LSW
Check because You Care – each level of LSW has some overlap and redundancy to provide linkage – make sure they are logical and meaningful to you
Learn by Doing – excellence is more about what you do than about what you know – and learning comes from action – follow the LSW process
Improve the Standard – as the processes change and as people learn, Leader Standard Work needs to change with it

11. Take Action Observe Leader Standard Work in action at the site
Visit Model Line to learn how operator, TL and GL standard work is functioning
What are the challenges?
What are the benefits seen so far?
Look for things that could be on your Leader Standard Work checks
The target audience is area manager and above
Assumes TL GL training is complete and LSW has started from team member through GL level
Prepare and communicate with Model Line TL GL ahead of time