1. ITIL and the Private Cloud Gareth James and Mark Dowling Technical & Service Management Consultants Microsoft Services SIM212

9. demo Gareth James and Mark Dowling Technical & Service Management Consultants Microsoft Services ‘Make it Real’ scenarios

11. demo Gareth James and Mark Dowling Technical & Service Management Consultants Microsoft Services ‘Make it Real’ scenarios

13. Breakout Sessions SIM311 - How to Architect the Private Cloud SIM313 - Best Practices for Orchestrator Runbook Authoring SIM321 - Enabling Mature Self Service with System Center 2012 SIM332 - Private Cloud Service Delivery and Automation with Microsoft System Center 2012 Hands-on Labs SIMILL106 - Getting Started with System Center 2012 – Service Manager Related Certification Exam Exam 70-246 - Monitoring and Operating a Private Cloud with Microsoft System Center 2012 Find Me Later At…