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Keith McBride Head of Hosted Solutions July 2014 Value Added Services
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Call management & reporting from Akixi Real time stats Accessible from any internet-facing device Abandoned call recovery Extension activity monitoring Cradle to grave reporting ….loads more!
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Akixi - Wall boarding No software to buy or maintain No additional P.C’s to buy or maintain Minimal connection costs Speedy & Minimal technical set up Pay As You Go Multi Site reporting as standard Cradle To Grave & Internal call tracking Use when you want, even month by month Works on Mac, P.C, Linux & Mobiles Always up to date Disaster recovery built in Available anywhere & everywhere Real Time & Historical reports.....and it’s very ecologically friendly
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Horizon Integrator Presence Click to Dial Outlook Integration Contact Screen Popping Directory Integration Lync Integration
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A software client that allows users to control Horizon from their desktop Draws down lots of functionality for ease of use & quick access Integrates with Outlook Horizon Integrator
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In-call desktop control Preview windows with in-call control Caller Detail Call Direction and Detail Call Control Basic Caller Details Call Control Actions
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Click to dial & directory access Recent Calls Quick Dial & Search Call History Clipboard dialling
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The missing Lync! Horizon and Lync are not mutually exclusive Zest4 use both Lync: IM, presence, desktop sharing Horizon: For all business telephony We’ve now started to integrate through presence And will continue to develop the solution
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Telephony Presence Monitor up to 20 users User defined list Click to Dial Displayed by location Online busy lamp field! Presence
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Horizon Integrator CRM All the functionality of Integrator PLUS integration with 20+ leading CRM systems Ideal for sales and customer services teams
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CRM Integrator Presence Click to Dial from multiple platform Record Screen Popping Call control integration with familiar software.
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CRM & Outlook integration Contact popping from chosen CRM Contact popping from Outlook
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Desktop Client Click to Dial Instant Messaging Presence Call Control Headset Usage
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Horizon softphone - PC Presence Instant Messages Advanced Call Handling Manage Features
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Mobile Client Uses WiFi, 4G or 3G Instant Messaging Presence Call Settings & Control Android / iOS – Q3 Horizon Endpoint
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Horizon mobile app - Android
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Zest4 - UC Product Roadmap…
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want to know more? Keith McBride Head of Hosted Solutions Keith.mcbride@zest4.com 0161 956 3345 www.Zest4.com
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