1. Document Deliverers With so much on the Web, do we need them ? Bruce Antelman Information Express bruce@ieonline.com

2. Question Historically - large demand for Document Delivery - purchase of individual journal articles Now, with so much free on web - is there still a need ?

3. Answer - Yes As long as best authors publish in for fee publications - there will be a need to purchase articles - no library can subscribe to everything - copyright in digital world is stronger Document Delivery is more than just Fetching an item - every institution has special needs and requirements Someone has to do it - as long as there is work to do outsourcing may be less expensive

4. Changing Situation But.... the landscape is changing and the need for Document Delivery may transform Right now Doc Del is in the midst of change from paper based to online seamless delivery

5. PublisherAuthorReaderLibrary (Bibliographic Databases) Pre-Internet (Mediated) Document Delivery PrimarySecondary Interlibrary Loan Free Fee

6. PublisherAuthorReaderLibrary -Bibliographic Databases -Document Delivery Early Internet (Unmediated) SecondaryPrimary Interlibrary Loan Free Fee

8. PublisherAuthorReaderLibrary Free Fee -Publisher Web Sites (all types of media) Today PrimarySecondary

11. PublisherAuthorReaderLibrary Free Fee -Open Access Titles -Institutional Depositories Today PrimarySecondary -Publisher Web Sites (all types of media)

14. PublisherAuthor ReaderLibrary Free Fee -Open Access Titles -Institutional Depositories -For Fee Bibliographic Databases -Recommender Services Today PrimarySecondary -Publisher Web Sites (all types of media)

17. PublisherAuthorReaderLibrary Free Fee -Open Access Titles -Institutional Depositories -Free Bibliographic Databases -Web Page Databases (Google/Yahoo etc.) -Specialized Digital Resource Databases -For Fee Bibliographic Databases -Recommender Services Today PrimarySecondary -Publisher Web Sites (all types of media)

21. PublisherAuthorReaderLibrary Free Fee -Open Access Titles -Institutional Depositories -Free Bibliographic Databases -Google/Yahoo etc. -Specialized Digital Resource Databases Author Web Sites -For Fee Bibliographic Databases -Recommender Services Today PrimarySecondary -Publisher Web Sites (all types of media) -Free Bibliographic Databases -Web Page Databases (Google/Yahoo etc.) -Specialized Digital Resource Databases

25. PublisherAuthorReaderLibrary Free Fee -Open Access Titles -Institutional Depositories -Free Bibliographic Databases -Google/Yahoo etc. -Specialized Digital Resource Databases Author Web Sites -For Fee Bibliographic Databases -Recommender Services PrimarySecondary -Free Bibliographic Databases -Web Page Databases Google/Yahoo etc. -Specialized Digital Resource Databases Where is Doc Del ? -Publisher Web Sites (all types of media) -Free Bibliographic Databases -Web Page Databases (Google/Yahoo etc.) -Specialized Digital Resource Databases

29. Future of Document Delivery Gateways - integration into many resources Invisible Doc Del - seamless immediate delivery from all sources Beyond typical STM journals - to new media and even free media Customized solutions - with standardized processing

30. Pressures for Change Copyright fees for STM very high - ongoing tension between publishers, libraries and authors Newspapers and others starting to wean Internet Users from free Someone will always find a way to do it Faster and Cheaper - Google & Amazon selling book chapters could become.... Is an iTunes for STM just around the corner ?

31. Conclusion As long as there are for fee publishers there will be Document Delivery suppliers Document Delivery may become “invisible” back-ends to bibliographic databases and other services with a visible “front end” for hard to find items If the 100% of the STM world becomes free, Document Delivery may disappear, & new types of interfaces, from databases to referral systems & more will become subscription based - will a transactional side to these tools emerge ?

32. Document Deliverers With so much on the Web, do we need them ? Bruce Antelman Information Express bruce@ieonline.com 謝謝