1. PANACARE STEPS WARRANTY CODES

2. Login Main Site http://tde.panacare.com/login.aspx

3. Navigation Menu

5. Request Warranty Codes

6. Requesting Codes

7. Adding PO Items

8. Updating PO

9. PO Navigation

10. Entering PO Items

11. Credit Review Period Panasonic internal KMS systems transmits Distributor PO to Panasonic SAP system for Credit Check. Depending upon volume of orders, and transmission timing, approval process can take up to 6 hours; depending upon when the Distributor PO was entered in the day & the system transmission times. Once credit check is complete, Distributor can retrieve Activation Key & PO information by following the below steps: LOG INTO SITE Requests Codes for PBX Features You will then be re-directed to the Japan KMS Server Site. You will see something at the top of the screen saying "keys waiting to be downloaded". select Ticket History enter the PO# and search. See the screen shots below.

12. Obtain Activation Keys thru KMS Once credit check is complete, Distributor can retrieve Activation Key & PO information by following the below steps: Log back into Panacare site. Go to: Requests Codes for PBX Features You will then be re-directed to the Japan KMS Server Site. www.https://kms-ec.panasonic.net/cgi-bin/001/index.cgi You will see something at the top of the screen saying "keys waiting to be downloaded". select Ticket History enter the PO# and search. See the screen shots on following slides

13. Select “Ticket History”

14. Enter PO# ENTER PO# “SEARCH” BUTTON

15. Find PO, select “download excel” ENTER PO# “SEARCH” BUTTON

16. PO Item Menu

17. Selecting PO Items

18. Adding to PO

19. Activate Extended Service ** Important Note ** The Distributor is responsible for saving the Excel file and sending key to the Dealer. The Dealer is than responsible for activating the service or software purchased. On Panasonic side, once Distributor PO has cleared credit, Panasonic follows normal order protocol and invoices Distributor. If Dealer does not active key or chooses to cancel, Panasonic needs to be notified in order to credit Distributor.

20. Expiry Date ** Important Note **  Expiry Date starts to count down from the time the Distributor downloads the Excel file  Timer is hard coded to start count down from 7 years and 3 months

21. Thank You