1. Pressure Ulcers (Quality Indicator/MDS) estraints (Quality Indicator/MDS) Chronic Pain (Quality Indicator/MDS) Depression (Quality Indicator/MDS) ROther Quality Indicators (MDS Based) Target Setting Customer Satisfaction Surveys Staff Satisfaction Surveys Staff Retention Nursing Assistant Turnover Consistent Staffing on Units Results of MDH Surveys Hours of Direct Care Staff Use of Temporary Agency Staff Proportion of Private Rooms Mission/Values Statement Process for Addressing Customer Concerns Quality Improvement Process in Place Quality First Pledge Pressure Ulcers (Quality Indicator/MDS) Restraints (Quality Indicator/MDS) Chronic Pain (Quality Indicator/MDS) Depression (Quality Indicator/MDS) Other Quality Indicators (MDS Based) Target Setting Customer Satisfaction Surveys Staff Satisfaction Surveys Staff Retention Nursing Assistant Turnover Consistent Staffing on Units Results of MDH Surveys Hours of Direct Care Staff Use of Temporary Agency Staff Proportion of Private Rooms Mission/Values Statement Process for Addressing Customer Concerns Quality Improvement Process in Place Quality First Pledge Crosswalk of Various Quality Initiatives in Minnesota DHS Crosswalk of Various Quality Initiatives in Minnesota January 2007

2. Pressure Ulcers (Quality Indicator/MDS) Restraints (Quality Indicator/MDS) Chronic Pain (Quality Indicator/MDS) Depression (Quality Indicator/MDS) Other Quality Indicators (MDS Based) Target Setting Customer Satisfaction Surveys Staff Satisfaction Surveys Staff Retention Nursing Assistant Turnover Consistent Staffing on Units Results of MDH Surveys Hours of Direct Care Staff Use of Temporary Agency Staff Proportion of Private Rooms Mission/Values Statement Process for Addressing Customer Concerns Quality Improvement Process in Place Quality First Pledge CPM’s Committed to Quality January 2007 Crosswalk of Various Quality Initiatives in Minnesota

3. Pressure Ulcers (Quality Indicator/MDS) Restraints (Quality Indicator/MDS) Chronic Pain (Quality Indicator/MDS) Depression (Quality Indicator/MDS) Other Quality Indicators (MDS Based) Target Setting Customer Satisfaction Surveys Staff Satisfaction Surveys Staff Retention Nursing Assistant Turnover Consistent Staffing on Units Results of MDH Surveys Hours of Direct Care Staff Use of Temporary Agency Staff Proportion of Private Rooms Mission/Values Statement Process for Addressing Customer Concerns Quality Improvement Process in Place Quality First Pledge CPM’s Committed to Quality Quality First Pledge January 2007 Crosswalk of Various Quality Initiatives in Minnesota

4. Pressure Ulcers (Quality Indicator/MDS) Restraints (Quality Indicator/MDS) Chronic Pain (Quality Indicator/MDS) Depression (Quality Indicator/MDS) Other Quality Indicators (MDS Based) Target Setting Customer Satisfaction Surveys Staff Satisfaction Surveys Staff Retention Nursing Assistant Turnover Consistent Staffing on Units Results of MDH Surveys Hours of Direct Care Staff Use of Temporary Agency Staff Proportion of Private Rooms Mission/Values Statement Process for Addressing Customer Concerns Quality Improvement Process in Place Quality First Pledge CPM’s Committed to Quality Quality First Pledge QIO’s (Stratis) 8 th Scope Of Work January 2007 Crosswalk of Various Quality Initiatives in Minnesota

5. Pressure Ulcers (Quality Indicator/MDS) Restraints (Quality Indicator/MDS) Chronic Pain (Quality Indicator/MDS) Depression (Quality Indicator/MDS) Other Quality Indicators (MDS Based) Target Setting Customer Satisfaction Surveys Staff Satisfaction Surveys Staff Retention Nursing Assistant Turnover Consistent Staffing on Units Results of MDH Surveys Hours of Direct Care Staff Use of Temporary Agency Staff Proportion of Private Rooms Mission/Values Statement Process for Addressing Customer Concerns Quality Improvement Process in Place Quality First Pledge CPM’s Committed to Quality Quality First Pledge QIO’s (Stratis) 8 th Scope Of Work My InnerView Metrics January 2007 Crosswalk of Various Quality Initiatives in Minnesota

6. Pressure Ulcers (Quality Indicator/MDS) Restraints (Quality Indicator/MDS) Chronic Pain (Quality Indicator/MDS) Depression (Quality Indicator/MDS) Other Quality Indicators (MDS Based) Target Setting Customer Satisfaction Surveys Staff Satisfaction Surveys Staff Retention Nursing Assistant Turnover Consistent Staffing on Units Results of MDH Surveys Hours of Direct Care Staff Use of Temporary Agency Staff Proportion of Private Rooms Mission/Values Statement Process for Addressing Customer Concerns Quality Improvement Process in Place Quality First Pledge CPM’s Committed to Quality Quality First Pledge QIO’s (Stratis) 8 th Scope Of Work My InnerView Metrics MN’s MDH-DHS Report Card January 2007 Crosswalk of Various Quality Initiatives in Minnesota

7. Pressure Ulcers (Quality Indicator/MDS) Restraints (Quality Indicator/MDS) Chronic Pain (Quality Indicator/MDS) Depression (Quality Indicator/MDS) Other Quality Indicators (MDS Based) Target Setting Customer Satisfaction Surveys Staff Satisfaction Surveys Staff Retention Nursing Assistant Turnover Consistent Staffing on Units Results of MDH Surveys Hours of Direct Care Staff Use of Temporary Agency Staff Proportion of Private Rooms Mission/Values Statement Process for Addressing Customer Concerns Quality Improvement Process in Place Quality First Pledge CPM’s Committed to Quality Quality First Pledge QIO’s (Stratis) 8 th Scope Of Work My InnerView Metrics MN’s MDH-DHS Report Card MN’s Pay for Performance (Quality Add-On) January 2007 Crosswalk of Various Quality Initiatives in Minnesota DHS

8. Pressure Ulcers (Quality Indicator/MDS) Restraints (Quality Indicator/MDS) Chronic Pain (Quality Indicator/MDS) Depression (Quality Indicator/MDS) Other Quality Indicators (MDS Based) Target Setting Customer Satisfaction Surveys Staff Satisfaction Surveys Staff Retention Nursing Assistant Turnover Consistent Staffing on Units Results of MDH Surveys Hours of Direct Care Staff Use of Temporary Agency Staff Proportion of Private Rooms Mission/Values Statement Process for Addressing Customer Concerns Quality Improvement Process in Place Quality First Pledge CPM’s Committed to Quality Quality First Pledge QIO’s (Stratis) 8 th Scope Of Work My InnerView Metrics MN’s MDH-DHS Report Card MN’s Pay for Performance (Quality Add-On) Advancing Excellence in America’s Nursing Homes January 2007 DHS Crosswalk of Various Quality Initiatives in Minnesota

9. Pressure Ulcers (Quality Indicator/MDS) Restraints (Quality Indicator/MDS) Chronic Pain (Quality Indicator/MDS) Depression (Quality Indicator/MDS) Other Quality Indicators (MDS Based) Target Setting Customer Satisfaction Surveys Staff Satisfaction Surveys Staff Retention Nursing Assistant Turnover Consistent Staffing on Units Results of MDH Surveys Hours of Direct Care Staff Use of Temporary Agency Staff Proportion of Private Rooms Mission/Values Statement Process for Addressing Customer Concerns Quality Improvement Process in Place Quality First Pledge CPM’s Committed to Quality Quality First Pledge QIO’s (Stratis) 8 th Scope Of Work My InnerView Metrics MN’s MDH-DHS Report Card MN’s Pay for Performance (Quality Add-On) Advancing Excellence in America’s Nursing Homes Total “Programs” Using Each Measure January 2007 DHS Crosswalk of Various Quality Initiatives in Minnesota

10. Pressure Ulcers (Quality Indicator/MDS) Restraints (Quality Indicator/MDS) Chronic Pain (Quality Indicator/MDS) Depression (Quality Indicator/MDS) Other Quality Indicators (MDS Based) Target Setting Customer Satisfaction Surveys Staff Satisfaction Surveys Staff Retention Nursing Assistant Turnover Consistent Staffing on Units Results of MDH Surveys Hours of Direct Care Staff Use of Temporary Agency Staff Proportion of Private Rooms Mission/Values Statement Process for Addressing Customer Concerns Quality Improvement Process in Place Quality First Pledge CPM’s Committed to Quality Quality First Pledge QIO’s (Stratis) 8 th Scope Of Work My InnerView Metrics MN’s MDH-DHS Report Card MN’s Pay for Performance (Quality Add-On) Advancing Excellence in America’s Nursing Homes Total “Programs” Using Each Measure January 2007 DHS Your Internal Quality Programs Your Logo And don’t forget the AHCA Step I, II, and II Criteria, Baldrige Quality Criteria, Star Criteria, and more…

11. Pressure Ulcers (Quality Indicator/MDS) Restraints (Quality Indicator/MDS) Chronic Pain (Quality Indicator/MDS) Depression (Quality Indicator/MDS) Other Quality Indicators (MDS Based) Target Setting Customer Satisfaction Surveys Staff Satisfaction Surveys Staff Retention Nursing Assistant Turnover Consistent Staffing on Units Results of MDH Surveys Hours of Direct Care Staff Use of Temporary Agency Staff Proportion of Private Rooms Mission/Values Statement Process for Addressing Customer Concerns Quality Improvement Process in Place Quality First Pledge CPM’s Committed to Quality Quality First Pledge QIO’s (Stratis) 8 th Scope Of Work My InnerView Metrics MN’s MDH-DHS Report Card MN’s Pay for Performance (Quality Add-On) Advancing Excellence in America’s Nursing Homes Total “Programs” Using Each Measure January 2007 DHS Your Internal Quality Programs Your Logo And don’t forget the AHCA Step I, II, and II Criteria, Baldrige Quality Criteria, Star Criteria, and more…