1. IST 331 Organization and Design of Information Systems – Human-Computer Interaction Ed Green Senior Lecturer - IST © Ed Green Penn State University Penn State University All Rights Reserved All Rights Reserved

2. 10/19/2015IST 331 - Introductory Notes - Spring 2013 2 Instructor’s Contact Information  Office – Room 205 Rydal  Email – exg13@psu.edu 013exg@gmail.com exg13@psu.edu013exg@gmail.comexg13@psu.edu013exg@gmail.com  Phone – 215.881.7332  Web site – www.personal.psu.edu/exg13 www.personal.psu.edu/exg13  Office hours – Wednesday – 9:00 AM – 11:00 AM (TBR) Wednesday – 9:00 AM – 11:00 AM (TBR)  Appointment needed Other times may be available ASK! Other times may be available ASK!

3. 10/19/2015IST 331 - Introductory Notes - Spring 2013 3 Instructor’s Web Site – www.personal.psu.edu/exg13 www.personal.psu.edu/exg13  Key materials posted Office hours Office hours Calendars Calendars  Teaching calendar  Appointment calendar  “Schedule an Appointment” link Published class materials Published class materials Ad hoc supplementary materials Ad hoc supplementary materials  Single source for published class materials Refer to the IST 331 section Refer to the IST 331 section

4. 10/19/2015IST 331 - Introductory Notes - Spring 2013 4 To Schedule an Appointment  Go to my web page  Open appointment calendar to check for available times ”Appointment Calendar” link ”Appointment Calendar” link  Open appointment selection and complete the template “Select an Appointment” link “Select an Appointment” link  Receive a confirmation from me  A couple of don’ts Ask me for time on the fly Ask me for time on the fly Send me an ad hoc email Send me an ad hoc email

5. 10/19/2015IST 331 - Introductory Notes - Spring 2013 5 IST 331 Texts and Other Reading Materials  Texts - required 1. Ben Shneiderman and Catherine Plaisant, Designing the User Interface (5th Edition), Addison Wesley, 2010, ISBN 978-0-321-53735-5 2. Carolyn Snyder, Paper Prototyping: The Fast and Easy Way to Design and Refine the User Interface, Morgan Kaufman, 2003, ISBN 1-55860-870-2 3. Additional reading materials will be distributed throughout the semester as appropriate

6. 10/19/2015IST 331 - Introductory Notes - Spring 2013 6 Policies  Academic Integrity Copyright and Patent Infringement Copyright and Patent Infringement Plagiarism Plagiarism  Students with disabilities  Use of computers and personal electronics Lab computers Lab computers Student devices Student devices  Attendance and punctuality  Communications  Grading  Assignments  Written work

7. 10/19/2015IST 331 - Introductory Notes - Spring 2013 7 Communications  Email Subject line must begin with IST 331 and a space Subject line must begin with IST 331 and a space Formal communications written in correct English Formal communications written in correct English  No slang, jargon, text language, IM, etc.  Proper grammar, spelling and punctuation Reasonable response – 1 business day Reasonable response – 1 business day  Telephone Office phone has voice mail Office phone has voice mail  Do not hesitate to leave a message  Speak clearly and reasonably loud  In you want a call back, please leave a number Reasonable response – 1 on-campus day Reasonable response – 1 on-campus day

8. 10/19/2015IST 331 - Introductory Notes - Spring 2013 8 Grades  Grades will be earned based on the evaluation of each person’s work  Evaluation of student work – Technical merit – is the essence of the response correct, complete, and accurate? Technical merit – is the essence of the response correct, complete, and accurate? Presentation merit – is the submitted work professionally presented and does it follow the directions for submission? Presentation merit – is the submitted work professionally presented and does it follow the directions for submission?  Students should pay attention to comments included in returned work Questions/concerns with returned work should be discussed with me Questions/concerns with returned work should be discussed with me  All discussions on grades are face-to-face during office hours No exceptions No exceptions Appointment required Appointment required

9. 10/19/2015IST 331 - Introductory Notes - Spring 2013 9 IST 331 - Grading Standards, Etc.  Grading Standards A  exceptional quality work that far exceeds expectations A  exceptional quality work that far exceeds expectations B  excellent quality that generally exceeds expectations B  excellent quality that generally exceeds expectations C  good quality that generally meets expectations C  good quality that generally meets expectations D  below average quality work that does not meet expectations D  below average quality work that does not meet expectations F  sub-standard work that is not worthy of credit F  sub-standard work that is not worthy of credit  Curving Grades are “as earned” Grades are “as earned”  Extra Credit Occasional opportunities as part of other assignments Occasional opportunities as part of other assignments NO extra credit replacement work NO extra credit replacement work

10. 10/19/2015IST 331 - Introductory Notes - Spring 2013 10 IST 331 – Grading Algorithm  Course Assignments and labs – 35%  Experiential Activity – 50% Described in independent write up Described in independent write up  Independent Research Project – 15% A performance-based assessment process

11. 10/19/2015IST 331 - Introductory Notes - Spring 2013 11 Assignments  Due dates specified in each assignment  All written work must be submitted in hard copy Two-sided submissions will be accepted Two-sided submissions will be accepted Do not reuse “scrap” sheets Do not reuse “scrap” sheets  Electronic submissions will be transferred to my memory stick  Email submissions will not be accepted unless specifically called out

12. 10/19/2015IST 331 - Introductory Notes - Spring 2013 12 Nature of Learning in IST 331  Problem-based learning In-context situations and examples In-context situations and examples Defined process Defined process  (Traditional) presentation of theory  Interactive discussion applying theory to class problem  Team-based activity  Experiential Activity (Course Project) Team-based activity Team-based activity Semester-long Semester-long Parallels classroom work Parallels classroom work Performed outside of class Performed outside of class

13. 10/19/2015IST 331 - Introductory Notes - Spring 2013 13 IST 331 Course Objectives  Introduce key concepts of human interfacing to the computer People are a core component in technical systems People are a core component in technical systems Human behavior influences both the development and use of computer systems Human behavior influences both the development and use of computer systems  Demonstrate the importance of people in the technology construct Understand and recognize the impact on society, individual, and groups Understand and recognize the impact on society, individual, and groups More than just “bits per second” More than just “bits per second”

14. 10/19/2015IST 331 - Introductory Notes - Spring 2013 14 IST 331 – Skills to be Gained – at the end, you will be able to:  Differentiate between quantitative and qualitative behavior;  Define aspects of quantitative behavior in a quantitative way;  Define aspects of qualitative behavior in a qualitative way;  Be familiar with theories, problems, and terms of human- computer interaction.  Understand the various venues for human-computer interfaces and the critical issues associated with each of these venues  Be able to effectively assess the “goodness” and “usability” of a HCI as a function of requirements and to develop improvement recommendations thereto.  Be acquainted with the key disciplines and technologies that are involved with HCI  Understand the societal, cultural, and individual impacts of HCI and user interfaces.

15. 10/19/2015IST 331 - Introductory Notes - Spring 2013 15 Experiential Activity (Course Project)  Objective – modernize an existing business process Consider workflow Consider workflow Introduce human-computer considerations Introduce human-computer considerations Contemporary state of the practice Contemporary state of the practice  Multiple information devices  Factors and considerations – Use Penn State Abington IST internship processes Use Penn State Abington IST internship processes Modernization allowed Modernization allowed Replace paper documents Replace paper documents  Competitive  Details – IST 331 Course Project IST 331 Course ProjectIST 331 Course Project Published in IST 331 section of instructor’s web site www.personal.psu.edu/exg13 Published in IST 331 section of instructor’s web site www.personal.psu.edu/exg13 www.personal.psu.edu/exg13

16. 10/19/2015IST 331 - Introductory Notes - Spring 2013 16 Independent Research Project  Topic – Practical Alternatives to PC-Based HCI  Explanation – What alternative means, modes, and/or mechanisms to conventional or traditional PC- based HCI interfaces are available to contemporary information engineers?  Detailed technical research  Deliverable – detailed technical report  Details – Independent Research Project published on instructor’s web site www.personal.psu.edu/exg13 Independent Research Project www.personal.psu.edu/exg13Independent Research Project www.personal.psu.edu/exg13

17. 10/19/2015IST 331 - Introductory Notes - Spring 2013 17 Writing Standards

18. 10/19/2015IST 331 - Introductory Notes - Spring 2013 18 Stretch Goals  Objectives “beyond the norm”  Challenges to achieve  Opportunities to “bring out the best in people”  Achievements that separate high achievers and identify leaders  Excellence is the standard

19. 10/19/2015IST 331 - Introductory Notes - Spring 2013 19 Questions