1. Tun Dr. Lim Chong Eu Digital Library

2. 1 1 Overview of Library Services 2 2 Finding Information – Digital Library 3 3 Virtual Reference Services 4 4 Internet 5 5 Plagiarism 6 6 Turnitin CONTENTS ORIENTATION—2011—PG,IP,KL KB,,JB,KC

3. Wawasan Open Library –Main Campus, Jalan Sultan Ahmad Shah, 10050 Penang Kuala Lumpur Regional Office Library –Level 3, Menara PGRM, 8 Jalan Pudu Ulu, 56100 Cheras, Kuala Lumpur Johor Bahru Regional Office Library –No 17 & 19 Jalan Jaya 2, Taman Jaya, 81300 Skudai, Johor Ipoh Regional Office Library –Wisma Gerakan, 80 Persiaran Green Hill, 30450 Ipoh, Perak Kota Bharu Regional Office Library –No 3956 Tingkat Bawah, Wisma Gerakan, Jalan Temenggong 15000 Kota Bharu Kucing, Sarawak Regional Office Library –SL14, Westin Avenue, Jalan Tun Jugah, 93350, Kuching 1 1 Overview of Library Services Where is the library? ORIENTATION—2011—PG,IP,KL KB,,JB,KC

5. 1 1 Overview of Library Services What are my library privileges? Undergraduate: 2 books from General Collections for 2 weeks Graduate: 5 books from the General Collections for 30 days Unlimited access to Digital Library Computer and Wi-Fi facilities Document delivery and inter-library Loan services ORIENTATION—2011—PG,IP,KL KB,,JB,KC

6. 1 1 Overview of Library Services Difference between Physical & Digital Library Physical Library Printed and audio-visual materials Use the physical facilities available - discussion room, computers, etc. Fixed opening hours Digital Library Access to subscribed and in-house databases Accessible 24X7No worry on fine charge ORIENTATION—2011—PG,IP,KL KB,,JB,KC

7. 2 2 Finding Information How to find information resources? Printed & e-collection Electronic Resources (Subscribed & In-house) Free Resources MyCatalogue Digital Library Internet ORIENTATION—2011—PG,IP,KL KB,,JB,KC

8. 2 2 Finding Information Where do I start? Library Homepage url http://woulibrary.wou.edu.my/library/default.aspx ORIENTATION—2011—PG,IP,KL KB,,JB,KC

9. Patron can check - full personal record, account information (fines & penalty fees) & online renewal. Borrower’s Full record MyLibrary Account – Patron Profile ORIENTATION—2011—PG,IP,KL KB,,JB,KC 2 2 Finding Information

10. Renewals are processed in person or electronically 1 online renewal allowed for students Materials held or recalled for another patron may not be renewed Media Resources Videos and DVDs may not be renewed MyLibrary Account – How do I renew book loan? ORIENTATION—2011—PG,IP,KL KB,,JB,KC 2 2 Finding Information

11. 20 cents per day per book For a lost book – total overdue fines + current cost of the book + RM25.00 per volume as processing fee RM50.00 for lost ID card MyLibrary Account – Do I have to pay for overdue or missing book? MyLibrary Account – Do I have to pay for overdue or missing book? ORIENTATION—2011—PG,IP,KL KB,,JB,KC 2 2 Finding Information

12. Log-in with your user ID & password using single sign-on method. 2 2 Finding Information – Digital Library How do I search Digital Library? ORIENTATION—2011—PG,IP,KL KB,,JB,KC

13. Single password/sign-on (SSO) A mechanism whereby a single action of user authentication and authorization can permit a user to access all computers and systems where he has access permission, without the need to enter multiple passwords. 2 2 Finding Information – Digital Library Access Digital Library ORIENTATION—2011—PG,IP,KL KB,,JB,KC

14. Single Password 2 2 Finding Information – Digital Library Access Digital Library ORIENTATION—2011—PG,IP,KL KB,,JB,KC

15. Digital Library is restricted to WOU students, staff and tutors. 2 2 Finding Information – Digital Library Who can access Digital Library? ORIENTATION—2011—PG,IP,KL KB,,JB,KC

16. Oxford Encyclopedia of Economic History Articles by noted scholars on intersection of history and the social sciences ranging from accounting to zoos 24X7 E-books on business, finance and technology Ebrary E-books on all academic subject areas 2 2 Finding Information – Digital Library What is inside Digital Library? E - B O K S E - B O K S ORIENTATION—2011—PG,IP,KL KB,,JB,KC

17. EBSCOHOST: Business Source Complete - Collection of scholarly business database More than 7,000 titles Computers & Applied Science Complete Covers research and development spectrum of computing and applied sciences disciplines Emerald Management Xtra 80 Management journals 2 2 Finding Information – Digital Library What is inside Digital Library? E - J O U R N A L S E - J O U R N A L S ORIENTATION—2011—PG,IP,KL KB,,JB,KC

18. NSTP E-media News Archives Gateway to all NSTP group newspapers archive. Economist A premier source for the analysis of world business and current affairs Independent news and views on Malaysia E - M A G A Z I N E S E - M A G A Z I N E S ORIENTATION—2011—PG,IP,KL KB,,JB,KC 2 2 Finding Information – Digital Library What is inside Digital Library?

19. E-course reserves Materials are set aside by Course Coordinator for the exclusive use of their students. Direction to use is provided in the course material. ORIENTATION—2011—PG,IP,KL KB,,JB,KC 2 2 Finding Information – Digital Library What is inside Digital Library?

20. Common ways include: printing copying and pasting downloading to disk forwarding to an e-mail account Procedures vary depending on which database your are using and how you are accessing it. Consult the online help for further information. How do I capture electronic information? ORIENTATION—2011—PG,IP,KL KB,,JB,KC 2 2 Finding Information – Digital Library

21. Access 24 / 7 Learn how to utilize Digital Library resources http://woulibrary.wou. edu.my/library/default.aspx ORIENTATION—2011—PG,IP,KL KB,,JB,KC About Digital Library 2 2 Finding Information – Digital Library

22. 3 3 Virtual Reference Services How do I get help from the Library? ORIENTATION—2011—PG,IP,KL KB,,JB,KC

23. Live chat with reference librarian- IM Meebo 3 3 Virtual Reference Services Help Online ORIENTATION—2011—PG,IP,KL KB,,JB,KC

24. 3 3 Virtual Reference Services Facebook

25. 3 3 Virtual Reference Services For further assistance – ASK A LIBRARIAN ORIENTATION—2011—PG,IP,KL KB,,JB,KC

26. To be used by staff/student/tutor to request for material NOT available in Regional Office’s library 3 3 Virtual Reference Services Document Delivery ORIENTATION—2011—PG,IP,KL KB,,JB,KC

27. Inter-library loan charges will be transferred to the requestor. 3 3 Virtual Reference Services Inter-library Loan ORIENTATION—2011—PG,IP,KL KB,,JB,KC

28. Main Campus- Level 5 Self service card operated photocopier Purchase the card at the Circulation Desk Regional Office Please approach Library Administrator for assistance 3 3 Virtual Reference Services Where should I go for photocopying and printing services? Where should I go for photocopying and printing services? ORIENTATION—2011—PG,IP,KL KB,,JB,KC

29. Locate general information Current news events Statistics Points of view Opinion on your topic 4 4 Internet When do I need to use Internet? ORIENTATION—2011—PG,IP,KL KB,,JB,KC

30. Search engines – Google, Google Scholar, Yahoo, Ask.com Subject Directories –Librarians’ Index, Google Directory, Yahoo! Invisible web/Deep web - InfoMine Types of Search Tools 4 4 Internet ORIENTATION—2011—PG,IP,KL KB,,JB,KC

31. Improper use, or failure to attribute, another person’s writing or ideas. Inadvertent neglect to include quotes or references when citing another source Knowingly copying an entire text and claiming it as your own work What is plagiarism? 5 5 Plagiarism ORIENTATION—2011—PG,IP,KL KB,,JB,KC

32. Web-based plagiarism prevention tool used for assignment originality checking. It will find and highlight matching or unoriginal text in a written assignment/TMA. Fully implemented in January 2011 What is Turnitin? 6 6 Turnitin ORIENTATION—2011—PG,IP,KL KB,,JB,KC

33. To ensure that you have cited all your references properly To ensure that you have conform to good ethics of writing To ensure that you have done proper paraphrasing To ensure that you have not done “cut and paste” Why use Turnitin? 6 6 Turnitin ORIENTATION—2011—PG,IP,KL KB,,JB,KC

34. Instructions and video training tutorials are available at http://woulibrary.wou.edu.my/library/reques ting_turnitin.aspx Submit technical problem to library@wou.edu.my library@wou.edu.my How do I use Turnitin? 6 6 Turnitin ORIENTATION—2011—PG,IP,KL KB,,JB,KC

35. Learning & Library Services Department Wawasan Open University, Main Campus, Jalan Sultan Ahmad Shah, 10050 Penang Circulation/Reference Librarian: Ms Ooi Siew Lee/Mrs Farzanah Ali Hassan Tel: 04-2180 159 Fax: 04-227 9214 Regional/Learning Offices:  Ipoh : 05-2436 323 (Ms Doreen)  Kuala Lumpur: 03-9281 7323 / 9283 8323 (Ms Syuhada Aqilah)  Johor Bahru : 07-5566 323 / 5564 323 (Ms Teresa Wong)  Kota Bharu : 09-7487 323 (Ms Nur Shahidah)  Kuching : 082-578923 / 575923 (Ms Mary Liliana) Circulation Desk ORIENTATION—2011—PG,IP,KL KB,,JB,KC

36. Those who are interested please proceed to the library NetLibrary - “Learning Skills” EBSCOHOST – Business Source Complete “Purchasing behaviors" AND brand Emerald Management – “capacity planning” ACM – “artificial intelligence” Practical Session – Digital Library ORIENTATION—2011—PG,IP,KL KB,,JB,KC

37. THANK YOU! e-mail: library@wou.edu.my