2. “Copyright and Terms of Service Copyright © Texas Education Agency. The materials found on this website are copyrighted © and trademarked ™ as the property of the Texas Education Agency and may not be reproduced without the express written permission of the Texas Education Agency, except under the following conditions: 1)Texas public school districts, charter schools, and Education Service Centers may reproduce and use copies of the Materials and Related Materials for the districts’ and schools’ educational use without obtaining permission from the Texas Education Agency; 2) Residents of the state of Texas may reproduce and use copies of the Materials and Related Materials for individual personal use only without obtaining written permission of the Texas Education Agency; 3) Any portion reproduced must be reproduced in its entirety and remain unedited, unaltered and unchanged in any way; 4) No monetary charge can be made for the reproduced materials or any document containing them; however, a reasonable charge to cover only the cost of reproduction and distribution may be charged. Private entities or persons located in Texas that are not Texas public school districts or Texas charter schools or any entity, whether public or private, educational or non-educational, located outside the state of Texas MUST obtain written approval from the Texas Education Agency and will be required to enter into a license agreement that may involve the payment of a licensing fee or a royalty fee. Copyright © Texas Education Agency, 2011. All rights reserved. 2

3.  Students will identify steps in the communication process  Students will understand the types of verbal communication 3 Copyright © Texas Education Agency, 2011. All rights reserved

4.  According to http://dictionary.com, communication is defined as “the imparting or interchange of thoughts, opinions, or information by speech, writing, or signs”.http://dictionary.com 4 Copyright © Texas Education Agency, 2011. All rights reserved

5.  Many different theories exist regarding the different types of communication but generally there are three types of communication: › Verbal › Nonverbal › Visual 5 Copyright © Texas Education Agency, 2011. All rights reserved

6. Sender -the one who is sending the information Receiver -the intended target or audience of the message Channel -the medium by which the message is sent Message -the information to be transmitted Feedback -an evaluation or response to the sent message 6 Copyright © Texas Education Agency, 2011. All rights reserved

7.  Internal › Meetings which are face-to-face › Emails within departments  External › Sales brochures › Press releases 7 Copyright © Texas Education Agency, 2011. All rights reserved

8.  According to http://www.dictionary.com, verbal communication means “of or pertaining to words”, whether:http://www.dictionary.com › Oral or › Written  Oral communication involves speaking and is conducted in a ‘real time’ manner  Written communication also includes printed documents and can be viewed any time. 8 Copyright © Texas Education Agency, 2011. All rights reserved

9.  Includes: › Gestures › Facial expressions › Dress 9 Copyright © Texas Education Agency, 2011. All rights reserved

10.  This type of communication includes visuals such as: › Charts › Graphs 10 Copyright © Texas Education Agency, 2011. All rights reserved

11.  The most effective communication includes a combination of one or more of the previous communication types.  Each type alone leads to a distortion of the intended message.  The measure of how effective the communication is in how well the sender’s message was received by the audience. This is done through feedback. 11 Copyright © Texas Education Agency, 2011. All rights reserved

12.  Communication Process Assignment #1 - Students will create a particular message they would like to convey and use software such as Microsoft Word, PowerPoint, Inspiration, or Visio to create a flowchart demonstrating the Communication Process. Each shape should contain the name of the step as well as an example of each step that corresponds to the student’s message  Publisher Message Assignment #2 - Students will create a Publisher document that is separated into 3 sections: verbal, nonverbal, and visual communication. Each section should contain at least 5 types of messages or topics appropriate for that particular mode of communication.  Corporate Message Assignment #3 - Students should each think of 3 commercials for products or services. They will report on what the message is and how verbal (oral and written), nonverbal, and visual communication is used to promote the product or service. 12 Copyright © Texas Education Agency, 2011. All rights reserved

13.  Toy Story Assignment #4 Group students into pairs. Distribute to each pair either Lincoln Logs®, K’nex®, or Legos®. Their task is to assume the role of an employee of a toy store and create the next new toy. They are to conduct this project using any type of communication they want. Let the students conduct the task without mentioning communication. Just have them try to agree on what kind of toy to create. After ten minutes or so, walk around to each pair and remove several of their pieces (you decide how many). Then observe if they have to change their plans or not. After five minutes or so, tell each pair that only one partner may speak. The other will have to find another way to complete the task. After a predetermined time, tell them to stop. Now have them each prepare a document (either a typed report with appropriate report formatting and heading/paragraph styles) or a table summarizing the following information: › What types of communication did they use in their pairs? › What obstacles were created when some pieces were removed and when only one partner could communicate orally? › Was their new toy completed and thus their task successful? › What would they do differently in the future in terms of communication? 13 Copyright © Texas Education Agency, 2011. All rights reserved