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Mr. Thilak de Silva. BSc. Eng., MSc, CEng, FIE(SL), FIET(UK), CITP(UK), MBCS(UK), MIEEE (USA) M.Sc. in IT - Year 1 Semester II - 2012
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Network Inventory Management Operation Support System M.Sc. in IT - Year 1 Semester II - 2012
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At the end of this session you will understand about the Network Inventory Management and functionality of Operation Support System. M.Sc. in IT - Year 1 Semester II - 2012
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Network Inventory Management tools allow an administrator to maintain up- to-date records about the number, type and status of devices on a network and remote management of networked devices. M.Sc. in IT - Year 1 Semester II - 2012
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It provides, ▪ Configuration Management ▪ Performance Management ▪ Help desk management Network Inventory management is needed for Intranet as well as PSTN. We use ITIL standards to achieve this. M.Sc. in IT - Year 1 Semester II - 2012
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OSS BSS – Billing Support System Customer Network
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Maintain customer information Receive customer complains about faults Linked with maintain staff section M.Sc. in IT - Year 1 Semester II - 2012
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Phase 1 - customer Customer submits an application for new Telephone Enter required information to OSS Check the availability of loops at the nearest Destination Point of customer application. If there is a free loop, allocate it to the customer via the system. Generate the Invoice from OSS. Accept the payment. M.Sc. in IT - Year 1 Semester II - 2012
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Phase 1 – Field Staff Observe that a new connection to be given Allocate the resources. Physical connection is given. The new connection is observed by people related to activate switching and activates it. Automatically starts billing. M.Sc. in IT - Year 1 Semester II - 2012
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