1. 11 SUPPORTING APPLICATIONS IN WINDOWS XP PROFESSIONAL Chapter 9

2. Chapter 9: SUPPORTING APPLICATIONS IN WINDOWS XP PROFESSIONAL2 OVERVIEW  Manage applications using Windows Installer packages  Manage distribution of applications using Group Policy  Verify application compatibility  Manage application compatibility settings  Troubleshoot application compatibility  Manage applications using Windows Installer packages  Manage distribution of applications using Group Policy  Verify application compatibility  Manage application compatibility settings  Troubleshoot application compatibility

3. Chapter 9: SUPPORTING APPLICATIONS IN WINDOWS XP PROFESSIONAL3 WINDOWS INSTALLER  Runs as a system service  Executes installations at elevated privileges  Controlled by Msiexec.exe  Used to automate application installation  Runs as a system service  Executes installations at elevated privileges  Controlled by Msiexec.exe  Used to automate application installation

4. Chapter 9: SUPPORTING APPLICATIONS IN WINDOWS XP PROFESSIONAL4 INSTALLER PACKAGE (.MSI)

5. Chapter 9: SUPPORTING APPLICATIONS IN WINDOWS XP PROFESSIONAL5 INSTALLING AN.MSI APPLICATION

6. Chapter 9: SUPPORTING APPLICATIONS IN WINDOWS XP PROFESSIONAL6 WINDOWS INSTALLER ADVANTAGES  Automated installation  Remote administration of applications  Configuration management  Self-healing applications  Automated installation  Remote administration of applications  Configuration management  Self-healing applications

7. Chapter 9: SUPPORTING APPLICATIONS IN WINDOWS XP PROFESSIONAL7 GROUP POLICY OVERVIEW

8. Chapter 9: SUPPORTING APPLICATIONS IN WINDOWS XP PROFESSIONAL8 SOFTWARE INSTALLATION POLICY

9. Chapter 9: SUPPORTING APPLICATIONS IN WINDOWS XP PROFESSIONAL9 IMPLEMENTING SOFTWARE POLICY

10. Chapter 9: SUPPORTING APPLICATIONS IN WINDOWS XP PROFESSIONAL10 AUTOMATING APPLICATION UPGRADES

11. Chapter 9: SUPPORTING APPLICATIONS IN WINDOWS XP PROFESSIONAL11 REMOVING A SOFTWARE INSTALLATION POLICY  Action is based on deployment option chosen during installation: 1. Leave In Place 2. Remove  Option can be modified after installation (prior to removal).  Action is based on deployment option chosen during installation: 1. Leave In Place 2. Remove  Option can be modified after installation (prior to removal).

12. Chapter 9: SUPPORTING APPLICATIONS IN WINDOWS XP PROFESSIONAL12 APPLICATION COMPATIBILITY

13. Chapter 9: SUPPORTING APPLICATIONS IN WINDOWS XP PROFESSIONAL13 THE WINDOWS LOGO PROGRAM

14. Chapter 9: SUPPORTING APPLICATIONS IN WINDOWS XP PROFESSIONAL14 THE WINDOWS CATALOG

15. Chapter 9: SUPPORTING APPLICATIONS IN WINDOWS XP PROFESSIONAL15 CAUSES OF APPLICATION INCOMPATIBILITY  Changes in data formats  Different user profile formats and locations  Windows reports wrong version number  Application cannot operate with large amount of resources  Application uses direct hardware access methods  Changes in data formats  Different user profile formats and locations  Windows reports wrong version number  Application cannot operate with large amount of resources  Application uses direct hardware access methods

16. Chapter 9: SUPPORTING APPLICATIONS IN WINDOWS XP PROFESSIONAL16 APPLICATION COMPATIBILITY TOOLS  Compatibility fixes  Compatibility modes  Program Compatibility Wizard  Compatibility fixes  Compatibility modes  Program Compatibility Wizard

17. Chapter 9: SUPPORTING APPLICATIONS IN WINDOWS XP PROFESSIONAL17 COMPATIBILITY FIXES

18. Chapter 9: SUPPORTING APPLICATIONS IN WINDOWS XP PROFESSIONAL18 COMPATIBILITY MODES

19. Chapter 9: SUPPORTING APPLICATIONS IN WINDOWS XP PROFESSIONAL19 SETTING COMPATIBILITY MODES

20. Chapter 9: SUPPORTING APPLICATIONS IN WINDOWS XP PROFESSIONAL20 PROGRAM COMPATIBILITY WIZARD

21. Chapter 9: SUPPORTING APPLICATIONS IN WINDOWS XP PROFESSIONAL21 ADVANCED COMPATIBILITY TOOLS  Compatibility Analyzer  Compatibility Administrator  Compatibility Analyzer  Compatibility Administrator

22. Chapter 9: SUPPORTING APPLICATIONS IN WINDOWS XP PROFESSIONAL22 COMPATIBILITY ANALYZER

23. Chapter 9: SUPPORTING APPLICATIONS IN WINDOWS XP PROFESSIONAL23 COMPATIBILITY ADMINISTRATOR

24. Chapter 9: SUPPORTING APPLICATIONS IN WINDOWS XP PROFESSIONAL24 TROUBLESHOOTING APPLICATION COMPATIBILITY ISSUES  Check vendor’s Web site for updates  Install using an Administrator-level account  Ensure that no other users are logged on (Fast User Switching)  Analyze with the Program Compatibility Wizard  Manage the program with the Compatibility Administrator  Check vendor’s Web site for updates  Install using an Administrator-level account  Ensure that no other users are logged on (Fast User Switching)  Analyze with the Program Compatibility Wizard  Manage the program with the Compatibility Administrator

25. Chapter 9: SUPPORTING APPLICATIONS IN WINDOWS XP PROFESSIONAL25 SUMMARY  Windows Installer supports sophisticated application management.  Windows Installer packages contain application files and settings.  Windows Installer packages are modified by transforms.  Group Policy is used to distribute and manage applications.  Designed for Windows logos indicate certified compatibility.  Application compatibility fixes modify specific behaviors.  Windows Installer supports sophisticated application management.  Windows Installer packages contain application files and settings.  Windows Installer packages are modified by transforms.  Group Policy is used to distribute and manage applications.  Designed for Windows logos indicate certified compatibility.  Application compatibility fixes modify specific behaviors.

26. Chapter 9: SUPPORTING APPLICATIONS IN WINDOWS XP PROFESSIONAL26 SUMMARY (CONTINUED)  The Program Compatibility Wizard configures modes.  The Compatibility Analyzer scans for incompatible applications.  The Compatibility Administrator manages fixes and modes.  The Program Compatibility Wizard configures modes.  The Compatibility Analyzer scans for incompatible applications.  The Compatibility Administrator manages fixes and modes.