1. Chapter 11

2. Intro  What is Project Management?  Project Manager  Project Failures & Successes Managing Projects  PMBOK  SDLC Core Process 1 – Project Initiation Core Process 2 - Planning

3. Organizing and directing other people to achieve a planned result within a predetermined schedule & budget 3

4. A systems analyst with a diverse set of skills  management  leadership  technical  conflict management  customer relationship Responsibilities  Internal Schedule, recruit & train Assign work, Manage risk Monitor & control project deliverables  External Communicate with Client, Oversight Committee, Users Report status & progress Identify resource needs & obtaining resources 4

5. Categories of project success  Successful projects – on time, within budget, on scope  Challenged projects – failure in one area  Failed projects – cancelled or not used 1/3 to 1/2 of projects are challenged or fail Reasons for failure Inadequate executive support for the project Inexperienced project managers Undefined project management practices Poor IT management & IT procedures Unclear business needs and project objectives Inadequate user involvement Project management knowledge & skills are valued & needed to improve this record. 5

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7. Identify the Problem  IS Development Projects Response to an opportunity Resolve a problem Response to an external directive

8. System Vision Document  Problem Description  System Capabilities  Business Benefits

9. Estimate Time to Completion Estimate Cost  One time vs. Recurring Costs  Tangible vs. Intangible Costs Anticipated Benefits  Tangible vs. Intangible Benefits

10. Risk Management Plan  Risk, Probability, Impact, and Plan Feasibility Study  Economic  Operational  Organizational/Political  Technological  Resource  Schedule

11. Executive committee Organization made aware of the project & its importance

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13. Communication  internal and external; 3Ws+H Work environment  HW, SW, workspace, staff Processes & procedures followed  Reporting, Documentation  Programming approach, testing, Deliverables  Code and version control 13

14. Schedule the work  Overall Iteration Schedule  Detailed Work Schedules List tasks to be completed  Work breakdown structure Estimate effort and identify dependencies Create a Schedule  Gantt Chart Dependencies, Time estimates, Critical Path 14

15.  A hierarchical list of activities of a project  Used to create the work schedule  Not an exhaustive to-do list ▪ Specifies "what" not "how" 15

16.  Summary Tasks  Details Tasks ▪ Produce a measureable deliverable ▪ Fit "80-hour" rule ▪ no activity > 80 hrs. (2 wks) ▪ Assigned to only 1 person ▪ accountability ▪ adequate tracking

17. It shows:  Start & end dates  Duration  Predecessors ▪ sequence  Resources assignments  Critical path  Slack 17

18.  Core Process 2c: Staff and Allocate Resources ▪ Resource plan ▪ Technical & user staff ▪ Form smaller work groups ▪ Training, team-building exercises  Core Process 2d: Evaluate Work Processes ▪ Communication, relationships ▪ Deadlines ▪ Issues, bottlenecks, or problems ▪ Lessons learned  Core Process 2e: Monitor progress & make corrections ▪ Issues Tracking Log 125

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20. PMBOK Project Scope Management Defining, verifying, & controlling scope  Agile Project: Scope is not well understood, but needs to be controlled Project Time Management Scheduling & monitoring milestones  Agile Project: Schedule must be flexible due to changes Project Cost Management Calculating cost/benefit analysis Monitoring expenditures  Agile Project: Costs are more difficult to estimate Project Quality Management Comprehensive plan for ensuring quality QC for every phase Characteristics: Fit for Intended Purpose, Usability, Robustness, Reliable, Secure, Maintainable  Agile Project: Quality assessed after each iteration 1220

21. PMBOK Project Human Resource Management Recruiting, hiring, training, motivating, & team building Project Communications Management Identifying all stakeholders Establishing all communications mechanisms & schedules Project Risk Management Identifying and reviewing all potential risks Developing plans to reduce these risks Risk Management Plan Project Procurement Management Developing RFP, evaluating bids, writing contracts, & monitoring vendor performance Project Integration Management Integrating all the other knowledge areas into one seamless whole