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Published byEustacia Fitzgerald Modified over 9 years ago
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1 Clawing Back Management Time In Your Business Online Scheduling
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2 Where is scheduling today? Manual scheduling via email-voicemail A scheduler can manage 40-50 hourly or contract employees Any Services Business Security Hospitality/Catering Staffing Event Management Call Centers Field Service Drivers/Logistics Etc.
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Why does a scheduler max out at 40-50 employees? Schedulers work office hours (generally 9-5) When are employees free? –7pm – 7am, or 1am after the swing shift 3 RESULT Massive back & forth of email & voicemail The spreadsheet schedule is never in sync –“The minute I hit ‘send’, my schedule is already out of date!” Schedulers & employees are FRUSTRATED
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What this costs your business If the scheduler is a principal or owner in the business – this takes time away from developing new clients –Same with a district manager Hiring a new scheduler is an expensive FTE –Schedulers need to be organized (not a high school dropout) –Schedulers need to work full-time –A BIG new business expense 4
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Let’s talk about doubling a scheduler’s productivity Real-time status – always 24 x 7 web access for all schedulers & employees Self-service and/or Auto-schedule Targeted messaging –Email & SMS Text –Reminders & confirmations Integrated reporting & coverage gaps 5
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