1. © 2005 Avaya Inc. All rights reserved. Avaya – Proprietary Restricted IP One New System Promotional Program for S8300 systems One System, One Quick Pricing Tool, All-in-One Solution For Avaya Business Partners

2. © 2005 Avaya Inc. All rights reserved. Avaya – Proprietary Restricted IP ONE Mid Market Pricing Tool Tutorial 20 th July 2005 (Please View in Slide Show Mode)

3. 3 © 2005 Avaya Inc. All rights reserved. Avaya – Proprietary Restricted Basic Components Rules & BP Information Form –BP discounts, contact details –Configurator guidelines, Terms & Conditions Input Form –To Capture Customer Requirements Customer Offer Form –Generated once the ‘Design & Review’ button has been hit Order Request Form –Generated once the ‘Design & Review’ button has been hit - Allows you to send the pre-populated order request form to the CSC Last Comments

4. © 2005 Avaya Inc. All rights reserved. Avaya – Proprietary Restricted Rules & BP Information Form Back

5. 5 © 2005 Avaya Inc. All rights reserved. Avaya – Proprietary Restricted Rules & BP Information Please fill in your details –Country & Currency –Contact details & Sold-to –Your Discounts You only need to do this once. Save the IP ONE Pricing Tool now! Program Rules and Instructions –Terms & Conditions Hit ‘Begin IP ONE Pricing Tool’ to start the Mid Market Configurator Back

6. © 2005 Avaya Inc. All rights reserved. Avaya – Proprietary Restricted Input Form for Customer Requirements Back

7. 7 © 2005 Avaya Inc. All rights reserved. Avaya – Proprietary Restricted Input Form for Customer Requirements Six Sections 1. Select the Base System Select the Base System 2. Specify Endpoints Specify Endpoints 3. Specify Contact Center Options Specify Contact Center Options 4. Mobility Options Mobility Options 5. Other Options Other Options 6. ‘Design & Review’ ‘Design & Review’ Summary Sections 1. Customer Details 2. Pricing Summary 3. Configuration Summary Back

8. 8 © 2005 Avaya Inc. All rights reserved. Avaya – Proprietary Restricted Input Form – Section 1 Select the Base System –Single Site: Communication Manager 3.0 Standard Edition –Multi Site: Communication Manager 3.0 Enterprise Edition –Includes: S8300 Media Server (1), G700 media Gateway(1), MM710 E1 Media Module (1), and IA770 Voice Mail Server License at a 100% discount (for VMail & Auto Attendant) Hit this button to go to the Rules Page – For example to change your discounts Hit this button to go to reset the values on this Input Form

9. 9 © 2005 Avaya Inc. All rights reserved. Avaya – Proprietary Restricted Input Form – Section 2 IP Telephone Promotional Bundles on 4602SW and 4610 –Includes discount off IP Phone and Voice Mail License; also includes CM License (not discounted) Other IP Endpoints – 4621, 4625, IP Softphone ONLY users (not CTI control) or SoftConsole (at standard price) –CM License will be provisioned (not discounted), voice mail optional IP Phone Power Options –Discount off Mid Span and C360 Power over Ethernet Switches

10. 10 © 2005 Avaya Inc. All rights reserved. Avaya – Proprietary Restricted Input Form – Section 3 Input the number of 4622 IP CallMaster Bundles that are required –Includes discount off IP Phone; 100% discount off the Call Center Access License, One Deluxe Call Center Agent and One CM License (not discounted) Voice Mail License NOT included BCMR Desktop –Includes discount off 1 or 5 Supervisors

11. 11 © 2005 Avaya Inc. All rights reserved. Avaya – Proprietary Restricted Input Form – Section 4 Extension to Cellular –None –For All Users 60% Discount –For Some Users No additional discount IP Softphone used with IP Hardphones (CTI Control) –None –For All Users 60% Discount –For Some Users No additional discount Fields only appear when option for ‘Some Users’ is selected

12. 12 © 2005 Avaya Inc. All rights reserved. Avaya – Proprietary Restricted Input Form – Section 5 Additional options –Additional CM Licenses Can be max 10% of the total IP Users configured –Additional Deluxe Agent License Combined with 4622 IP bundles the number of agents should exceed 40 –Additional Voice Mail Licenses –Provision spare G700 Slots –Power Protection Options (UPS) Automatically calculates required UPS for main system and MidSpan / C360s Additional options –Analog ports MM711 will be provisioned –Additional trunks Over the 30 in the base system –IP Trunks Optionally chargeable –Voice over IP Monitoring Manager For Monitoring max 2000 devices

13. 13 © 2005 Avaya Inc. All rights reserved. Avaya – Proprietary Restricted Input Form – Section 6 When hitting ‘Review and Price Design’ the following checks are done: –Total capacity of the S8300/G700 – 450 Users/Trunks –Number of Agents not exceeding 40 –Number of Additional licenses not exceeding more than 10% of all IP Users –The Minimum Order Value (see ‘Last Comments’ section)

14. 14 © 2005 Avaya Inc. All rights reserved. Avaya – Proprietary Restricted Input Form – Summary Sections Please fill in the customer details –For ordering the End User SAP Code is mandatory –This will automatically populate the Customer Offer Form Pricing Summary –Provides Promotional List Pricing, Street Pricing and BP Purchase Pricing Information –You can fill in the Partner Margin Configuration Summary –Provides a snapshot of the configuration

15. © 2005 Avaya Inc. All rights reserved. Avaya – Proprietary Restricted Customer Offer Form Back

16. 16 © 2005 Avaya Inc. All rights reserved. Avaya – Proprietary Restricted Customer Offer Form Customer Details –Pre-populated List Pricing with Customer Discount –Pre-polulated –Pricing provided by product area Ability to include charges for Installation and Maintenance (%) Navigation Buttons –Back to Rules Form –Back to Input Form –Go to Order Request Form

17. © 2005 Avaya Inc. All rights reserved. Avaya – Proprietary Restricted Order Request Form Back

18. 18 © 2005 Avaya Inc. All rights reserved. Avaya – Proprietary Restricted Order Request Form (1) All information is pre-populated from entries in previous screens. –BP contact details –End user information –Exception: BP Reference number – this must be filled in All pricing information, additional discounts, material codes and quantities are pre-populated and cannot be changed

19. 19 © 2005 Avaya Inc. All rights reserved. Avaya – Proprietary Restricted Order Request Form (2) Navigation Buttons –Back to Rules Form –Back to Input Form –Back to Customer Offer Form ‘Clear’ button will clear the content of the Order Request Form. –Go back to the Input Form for pricing up a new configuration ‘E-mail’ button – Use this when the customer has made the purchase to order the system on Avaya –This will send the Order Request Form to: The CSC The BP contact e-mail address from the Rules Form Vincent Uppelschoten (for tracking purposes only)

20. © 2005 Avaya Inc. All rights reserved. Avaya – Proprietary Restricted Last Comments Back

21. 21 © 2005 Avaya Inc. All rights reserved. Avaya – Proprietary Restricted Last Comments The minimum BP Order Value for a single order is: –Western Europe: € 16000 –CEE, MEA and Russia: $18000 Only the fields with this colour can be edited: The information on the Input Form is reset to default values when: –You hit the ‘Reset Page’ button on the Input Form at the top Customer details on the Input Form are NOT reset –You hit the ‘Begin IP ONE Pricing Tool’ on the Rules & BP Info Form

22. 22 © 2005 Avaya Inc. All rights reserved. Avaya – Proprietary Restricted Last Comments The Call Center Deluxe material code (192267) will be orderable from August 8 th 2005 This IP ONE Pricing Tool is currently only for the S8300/G700; however in the future this tool or subsequent tools will be expanded to include S8500 based solutions to address the Mid Market This IP ONE Pricing Tool like any tool will not be bug free –Any comments, suggestions, bugs….please send them to: Vincent Uppelschoten – vuppelschoten@avaya.comvuppelschoten@avaya.com

23. 23 © 2005 Avaya Inc. All rights reserved. Avaya – Proprietary Restricted Official Convergence Communication Provider for the 2002 and 2006 FIFA World Cup™ FIFA Women’s World Cup USA 2003 Thank you!