1. 0 ICT and Domestic Appliances INDESIT Co. Experience November 11th 2005

2. 1 ICT Maturity in Domestic Appliances – Only Electromechanical Cooling Cooking Dishwasher Washing ELECTROMECHANICAL S 2000

3. 2 ICTed Appliances and Cost – Changing the Mix Automotive Approach… From traditional brake to ABS

4. 3 ICTed Appliances – Quantity Boom Sourcing Saving… From West to East.

5. 4 ICT Maturity in Domestic Appliances – a big role for Electronics Cooling Cooking Dishwasher Washing ELECTRONIC S 2005

6. 5 ICTed Appliances & Flexibility – an open door to the ICT An open Door to the ICT You can: Gathered Data directly from the Machine – Increase Speed in SW & HW Debug Increase Speed in Option Development Control the Machine Directly from a PC – You can Test the Machine in a very simple way Set the Machine…Same HW and Different SW - Last Minute Customisation … Depends only on your fantasy

7. 6 ICTed Appliances & Flexibility – Change the Development Chain IDEA Generation Feasability Design Enginering 1.5 yr IDEA Generation Feasability Design Enginering 0.5 yr

8. 7 ICTed Appliances & Industrial Process – From Values to Market… Values Plat N Plat 3 Plat 2 Plat 1 FactoryMarket Before Electronic… One Platform for EACH Value to manage ONE Model Low Flexibility Low Standardisation

9. 8 ICTed Appliances & Industrial Process – From Values to Market… Values ONE PLATFORM FactoryMarket After Electronic… One Platform for ALL Value to manage ALL Models High Flexibility High Standardisation

10. 9 ICTed Appliances & Industrial Process – Testing Change Production Setting… From a “Craft” Test to a Fully Automated Test.

11. 10 ICTed Appliances & Services – Gathering Data from the field Appliance on fieldHome PhonePower Line Indesit Call CenterStathistical Data

12. 11 ICTed Appliances & Services – Controlling Appliances from a TV Wi.Fi. Connection Your TV Your Sitting Room Appliance on field

13. 12 ICTed Appliances & Services – Controlling Appliances from Remote Sites Indesit MantenanceIndesit Call Center Appliance on fieldPDA Mobile DeviceBlueTooth connection

14. 13 ICTed Appliances & Customer – HMI Focus 2000… 2005… Change the MindSet

15. 14 ICTed Appliances and Values – More Value for the Customer & the Company

16. 15 ICT Maturity in Domestic Appliances – THE FUTURE Cooling Cooking Dishwasher Washing VALUE S TOMORROW Home Services Mantenance Services RFId …