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Published byAbel Cain Modified over 8 years ago
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Crexendo, Inc.
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Crexendo’s Cloud Communications
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About Crexendo Publicly Traded OTC MKT: CXDO Headquartered in Tempe, AZ with Regional Offices in Utah and Nevada Founded in 1998 Data center hosting for over 20,000 voice & data customers CLEC in 43 States with Ability to Sell in all 50 States & Canada Live 24x7 customer service Experienced management team: Steve Mihaylo, CEO (36 years Inter-Tel, 5 years Crexendo) Doug Gaylor, COO (22 years Inter-Tel, 4 years Crexendo) Satish Bhagavatula, CTO (15 years Inter-Tel, 4 years Crexendo) VP & Engineering Staff – Collective 150+ Years in Telecom
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Everything Is Moving To The Cloud. “I realized when using the Amazon Cloud for music that… Having all stored files available at a moment’s notice, anywhere, any time would increase business.” -Chief/Deputy CIO, Small Business* Personal Use Has Been A Main Driver of IT Professionals Moving To The Cloud… * As stated by: CDW’S 2013 STATE OF THE CLOUD REPORT Today Businesses Rely On Cloud Technology To Power Their Business Solutions
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Why the Dramatic Shift to Cloud? The massive shift to cloud-based, hosted communications comes from the realization that telecommunications only powers your business. By outsourcing this critical business function, you can get back to focusing on your core business strategy.
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The Market Believes In The Cloud. * As stated by: Infonetics Research 2015
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Old Model vs. Today Traditional Communications Cost Areas Local and Long Distance Phone System Maintenance or T&M (per trip) Phone Lines Internet Service Cloud VOIP Communications Cost Areas Phone/ Device Internet Service Router/Cabling NETWORK Data Circuits Local Circuits PBX Internet Broadband Circuit CLOUD ROUTER
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Award-Winning Technologies. You Need A Phone System. Why Not Make It The Best?
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World-Class Products.
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Cloud Telecom Features Crexendo Cloud VoIP Features Highlights Business-Class Voicemail Attendant for dial by name, extension and company directory Unlimited Local & Long Distance calling Hunt Groups Conference Bridge – up to 20 party audio bridge/pin number Music/Message on Hold DID service Keep Existing Business Numbers Call Park, Call Retrieve Record A CallRecord A Call Unified Messaging Fax to Email Disaster Recovery/ Business ContinuityDisaster Recovery/ Business Continuity User Features Extension Dialing Follow Me/Find Me Intercom Call forward/Call transfer/Call waiting TwinningTwinning Paging User Features - Continued Consultative Transfer Blind Transfer Local 3-way conference Web Portal/User Mgmt.Web Portal/User Mgmt. HD Speakerphone Web Portal Simultaneous Ring Groups Call Center AppsCall Center Apps Monitor Whisper Barge Auto Call Record Reporting Many, Many More Line Features Enhanced 9-1-1 (E911) Caller ID/Caller Name Display Callers log Do Not Disturb (DND) Optional Line Features Toll-Free Numbers Virtual Numbers Crexendo Mobile for Cell Users
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Building Your Telecommunications Cloud with Crexendo. Intuitive Web Interface: Visual dashboard for voicemail, messages, and Cloud fax. Visually manage your device, call routing, teams, and status Setup, Maintenance, & Self-Service : Phone Management Status Updates Call Logs And More…
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Cloud Fax. Send and receive fax documents in real-time, on any device, from wherever you are! Computer > Tablet > Smartphone
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Meet CrexMo. A departure from the standard 9 to 5. Take your office phone features anywhere Free International calls back to the U.S. Make calls over 3G, 4G, LTE and Wi-Fi Available for:
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Call Center Agent Easy Login/Logout thru DSS keys Agent login status display on phone Multiple queue participation per agent Agents can monitor queues and their status Supervisor Monitor, Whisper, Barge, Conference Easy agent configuration and management Force logout agent Dashboard access
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Call Center - Dashboard Real time data – Call Status, Agents Status, Queue Statistics Multiple concurrent access based on assigned privileges Auto or manual data refresh support Ideal wallboard for heads-up display
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Call Center - Reporting Daily/Weekly/Monthly Reports Delivery to your e-mail inbox Text or CSV format support Comprehensive reports Customize per your needs
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Ultra-Fast Network Services. Broadband Digital Subscriber Line (DSL) Flexible T-1 Internet Access T-1 Web Services Ethernet over Copper Cable
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Call Recording Record Individual Calls DSS key toggle, or *72, *73 User based permission Record All Calls Extension based Recordings delivered to group ACD recordings – call center admin Access, storage, metering Access – portal, email Aac format, authenticated download Storage metered – 1 GB free Approx 100 hours per GB for aac
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Data Center. Fully Redundant Highest security levels Level 1 PCI compliance Nightly site backups and offsite tape rotation High performance bandwidth 9-level network redundancy 24x7 interior and exterior surveillance N+1 redundant UPS power backup On site diesel generators Advanced fire suppression systems Redundant fiber entry points Certified engineers and security professionals Trusted Partners:
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Trusted by Major Corporations.
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Crexendo Cloud Communications Technology. Why Partner with Crexendo? 1.World-class, enterprise-ready technology and features 2.Small to No Cap-Ex, BIG Op-Ex savings. Up to 60% over traditional business phone service 3.Continuous product and technology enhancements 4.“White Glove” 24 x 7 x 365 customer service 5.Secure, PCI compliant data center facility 6.Publicly held (OTC: MKT CXDO) and run by telecom pioneer, Steve Mihaylo (CEO)
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Thank You !
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