1. Windows 2000 Division of Information Technology Windows 2000 Project Team Mary Dickerson, MCSE, Project Leader University of Houston Windows 2000 University of Houston Windows 2000 March 2, 2001 Fouty: Change Title slide to show budget presentation to ITCC Also, is that the way you want your title presented. Spell out? Fouty: Change Title slide to show budget presentation to ITCC Also, is that the way you want your title presented. Spell out?

2. Windows 2000 Presentation Overview Overview - UH Environment Project Team Lifecycle Lessons Learned

3. Windows 2000 UH Environment UH Main Campus UH-Downtown UH-Clear Lake UH-Victoria UH-Fort Bend Overview The University of Houston System includes: Plus, 4 off-campus learning institutes: West Houston Institute at Cinco Ranch, the North Houston Institutes, UH System at Fort Bend, and the University Center (The Woodlands)

4. Windows 2000 UH Environment The UH Main Campus includes: Overview 14 Colleges 8 Administrative Divisions 32,000 Students 4,000 Faculty & Staff

5. Windows 2000 UH Computing Environment Network Infrastructure Windows Domain Infrastructure Overview

6. Windows 2000 Network Infrastructure: Network design consists of a flat, bridged configuration currently undergoing conversion to a routed, sub-netted configuration DNS Currently handled by 3 Unix\Linux machines Structure includes DNS resolution for some of the other UH campuses DHCP Currently handled by 2 Linux machines Available for campus-wide use Utilizes two non-overlapping scopes for address assignment Current environment

7. Windows 2000 Current Domain Model – IT Supported Domains

9. Windows 2000 Characteristics Multiple domains with one or more administrators No way to sub-divide domain management Multiple trust relationships without uniformity…increased opportunity for problems IT responsibilities encompass both Academic and Administrative domains, but not campus-inclusive Current Domain Structure

10. Windows 2000 Project Team Lifecycle 1.Internal IT Focus: Formation of IT Windows 2000 Project Team 2.Team Focus: Desktop Issues 3.Team Focus: Infrastructure Issues 4.Team Split Focus: Desktop vs. Infrastructure 5.External IT Focus: Relating to the Campus Community

11. Windows 2000 1. Internal IT Focus Team Members Product Education Mission Statement Windows 2000 Project Team

12. Windows 2000 IT Project Team Members Support Center Information Services MIS PeopleSoft NPDG OSG Software Services Student Labs SDR

13. Windows 2000 Project Team Education MS Product Overview Highlighting Deployment Issues Independent Research Key Documentation: “Planning for Windows 2000 in the Enterprise, Scenario-based Deployment Guide” Windows 2000 Server Technical Notes, Microsoft TechNet - October 1999

14. Windows 2000 Team Mission Statement Review the existing IT environment Identify IT goals Evaluate Windows2000 features in respect to existing environment and IT goals Develop a prioritized list of deployment objectives and identify critical areas Identify internal and external resources available for deployment Determine appropriate plan and timeframe

15. Windows 2000 2. Team Focus: Desktop Media Relations Training Configuration Testing

16. Windows 2000 Media Relations Creation of UH Windows 2000 Web site http://www.uh.edu/windows2000 Campus Statement Prior to Product Release: “Windows 2000 Project Plan” Windows 2000 Article Series in IT Newsletter Goal: General User Education

17. Windows 2000 Training Custom class for Trainers, Documentation specialists and Support team leaders based on MOC 1554 & 1574 Instructor-led training to IT support staff (Call center staff and distributed support staff) Goal: IT Support Staff Education on Limited Budget

18. Windows 2000 Configuration Testing Creation of Test Lab UH-Specific Application Testing Goal: UH-Specific User Deployment Information

19. Windows 2000 3. Team Focus: Infrastructure Issues Identification of Design Concerns Executive Briefing for IT Management Win2K Project Team

20. Windows 2000 Identification of Design Concerns MS 2-Day Jumpstart Deployment Overview Deliverable: MCS Windows 2000 Assessment Document Goal: Roadmap to AD Implementation

21. Windows 2000 Executive Briefing for IT Management Presentation White paper Goal: Management Education leading to Statement of Support and Direction

22. Windows 2000 IT Executive Briefing MS Windows 2000 Product Overview Introduction to Windows 2000 Project Team Analysis of Windows 2000 with Respect to Current and Planned IT Services Metamorphosis: Scope of Windows 2000 Project and Management Commitment Conclusion Presentation Overview

23. Windows 2000 Distributed File and Print Services Web Services and Streaming Media Account Management (Central Account Creation), Single Sign-on, Security Directory Services and Distributed Management Analysis of Windows 2000 Current and Planned IT Services

24. Windows 2000 Distributed File & Print Services Web Services and Streaming Media Analysis of Windows 2000 Increased Performance and Reliability

25. Windows 2000 Account Management (Central Account Creation), Single Sign-on, Security Directory Services and Distributed Management Analysis of Windows 2000 Infrastructure Architecture

26. Windows 2000 Option A: Windows 2000 Deployment as Software Upgrade Only Option B: Design and Implementation of UH Active Directory Architecture – Negotiated Migration Option C: Design and Implementation of UH Active Directory Architecture – Institution-wide Migration Directive Scope of Windows 2000 Project Windows 2000 Deployment Options

27. Active Directory

29. Windows 2000 IT Executive Briefing Documentation of issues discussed in presentation Appendix items: –Windows 2000 Project Plan (Original IT Statement) –Microsoft Consulting Services “Windows 2000 Assessment Document for the University of Houston –Report of Windows NT Domains at the University of Houston –University of Houston Network Maps –Giga Information Group Report “Westward Ho: Corporate Pioneers Discover Early W2K Success” White paper

30. Windows 2000 IT Executive Briefing Very well received Management decision to support Option B as phased transition to Option C Feedback

31. Windows 2000 4. Team Split Focus: Desktop vs. Infrastructure Issues Desktop: Continued Application Testing, Training and Development of User Documentation Infrastructure: Focus on Design Issues, Meetings with Lucent Consultants, Test Lab Development Goal: Divide and Conquer Key Documentation: MS Windows 2000 Server Resource Kit Deployment Planning Guide

32. Windows 2000 5. External IT Focus Increased Attention to Development of User Web Resources Windows 2000 Campus Workshop Relating to the Campus Community

33. Windows 2000 Campus Workshop General Session Intended Audience: Entire Campus Community (Faculty, Staff and Students) Technical Session Intended Audience: Faculty & Staff with Institutional Computing Responsibilities Two Half-day Sessions:

34. Windows 2000 Agenda: General Session Introduction to the IT Windows 2000 Project Team MS Overview of Windows 2000 Professional UH Site Licensing & the Microsoft Campus Agreement Windows 2000 General UH Support Information UH Training Resources Overview of Windows 2000 Server UH Windows 2000 Infrastructure Issues Q & A Closing

35. Windows 2000 General Session Handouts Workshop Overview Windows 2000 Support & Training Resources Windows 2000 Server Products and the University of Houston

36. Windows 2000 Agenda: Technical Session MS - Introduction to Windows 2000 Professional Windows 2000 Deployment Information: Single and Small Scale Deployments Windows 2000 Deployment Information: Large Scale Deployments Break MS - Introduction to Windows 2000 Server UH Infrastructure Issues Questions & Answers Closing

37. Windows 2000 Technical Session Handouts Technical Session Overview Before Upgrading to Windows 2000 Unattended Install of Windows 2000

38. Windows 2000 Campus Workshop Most of the attendees were staff, some were students, almost no faculty Microsoft representation was a big draw Requests for more workshops and more information available on the web site Feedback

39. Windows 2000 Current Team Objectives Requesting of College/Division Representatives Dialogues with other UH Campuses Continued Expansion of the Test Lab with Production-level machines Continued work on Infrastructure Design with Documentation Continued External Focus

40. Windows 2000 Lessons Learned Communication is key both within IT and among campus community Document everything! Dedicated project resources are necessary Microsoft resources are essential From our experience to yours….

41. Windows 2000 UH Division of Information Technology Windows 2000 Project Fouty: Change Title slide to show budget presentation to ITCC Also, is that the way you want your title presented. Spell out? Fouty: Change Title slide to show budget presentation to ITCC Also, is that the way you want your title presented. Spell out? Web Site: http://www.uh.edu/Windows2000 Email Address: Windows2000@uh.edu

42. Windows 2000 Fouty: Change Title slide to show budget presentation to ITCC Also, is that the way you want your title presented. Spell out? Fouty: Change Title slide to show budget presentation to ITCC Also, is that the way you want your title presented. Spell out?