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Chapter 24
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Establishing Credibility ▪ Credibility – Audiences perception of a speaker’s competence ▪ Ethos – Aristotle’s term for speaker credibility ▪ Competence – Being considered informed, skilled, or knowledgeable ▪ Trustworthiness – Conveying honesty and sincerity ▪ Charisma/Energy – Connecting with audience with dynamics of delivery ▪ What ways can a speaker establish credibility during a presentation?
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Enhancing Credibility Initial Credibility ▪ Impression of your credibility the listeners have before you begin to speak What type of things can affect this initial perception? Derived Credibility ▪ The perception of your credibility your audience forms as you present yourself & your message What can you use to build credibilty during presentation? Terminal Credibility ▪ The perception of your credibility at the end of the speech
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Using Logic & Evidence to Persuade Logos – using logic and reasoning to reach conclusion ▪ Use of words & stats to convince audience ▪ In persuasion you must ▪ 1 st state your case Make your persuasive claim ▪ 2 nd prove your case Present evidence that leads audience to your conclusion
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Poor example Logos ▪ The gang problem in Los Angeles is because not enough gang members have a bowl of cheerios in the morning Better examples ▪ The problem exists due to lack of parental supervision, high dropout rates, lack of after school activities Peer pressure, drugs, poverty, racial tension,etc ▪ You would have a better chance of convincing your audience using these reasons
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Avoiding Faulty Reasoning Bandwagon Fallacy ▪ 2 million people have successfully lost weight using the lapband ▪ You should use it too Either/or Fallacy ▪ Either abortion should be legal ▪ OR abortion should be banned altogether
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Avoiding Faulty Reasoning Causal Fallacy ▪ If you came to every class then you will pass the course. But if you don’t come to every class, you won’t pass the course. Hasty Generalization ▪ Drawing a conclusion based on a small sample size ▪ My father smoked four packs of cigarettes a day since age fourteen and lived until age sixty-nine. Therefore, smoking really can’t be that bad for you
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Pathos – Refers to the emotional appeal ▪ Emotion is a powerful way to move an audience ▪ Truth public service announcements (Body bags, list of ingredients in cigarettes) ▪ Emotion creates engagement in an audience Fear, Anger, Humor, Patriotism, etc Emotions spur us to action (Real life stories) ▪ Violent video games cause real life violence ▪ Video Link Video Link
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Tips for using emotion to persuade ▪ Use concrete examples to help listeners visualize ▪ Use emotion – arousing words ▪ Use non-verbal behavior to communicate your emotion ▪ Use visual images to evoke emotions ▪ Use metaphors and similies
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Persuading the receptive audience ▪ Identify with audience ▪ Clearly state objective ▪ Tell audience what you want them to do ▪ Ask listeners for an immediate show of support ▪ Make it easy for your listeners to act
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Persuading the neutral audience ▪ Capture your listeners attention early in your speech ▪ Refer to beliefs that many listeners share ▪ Relate your topic to listeners and those they care for ▪ Be realistic about what you can accomplish
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Persuading the unreceptive audience ▪ Don’t announce your intent to change them ▪ Focus on most agreeable points first ▪ Don’t expect a major attitude shift from hostile audience ▪ Acknowledge opposing points of view ▪ Establish your credibility ▪ Try to open audiences mind to understanding of opposing views
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Organizing your persuasive speech 1 st Method – Three Reasons ▪ This is the most simple of the structures ▪ You will make a claim and support it with 3 separate reasons Topic – Capital punishment (CP) Claim – CP is an ineffective means of punishing criminals Reason 1 – CP does not deter crime Reason 2 – CP costs more money than imprisonment Reason 3 – CP is inherently racist ▪ For each reason you will provide evidence, support, facts to back it up
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2 nd Method – Problem, Cause, Solution ▪ Intermediate structure ▪ 1 st you convince audience there is a problem, ▪ Then uncover the factors responsible for the problem ▪ Finally, provide specific steps that will fix the problem ▪ Each step is a main point for the speech
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Sample outline (problem, cause, solution) ▪ Topic – Hand washing ▪ Claim – The lack of hand washing is a serious health hazard ▪ Problem – Many people don’t wash their hands regularly & it harms society ▪ Cause – People don’t wash hands because They are too busy They don't know the potential health risks ▪ Solution – If businesses, organizations and individuals followed simple hand washing guidelines we could stop this health hazard
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Monroe’s motivated sequence – 5 step structure ▪ More advances structure builds upon problem/cause/solution ▪ Step 1 – Capture the attention of the audience ▪ You need to have their attention to persuade them ▪ Step 2 – Create the need for change ▪ You need to establish that a change is needed in order to get audience to embrace the idea of it We need to drink more water to avoid potential health hazards
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▪ Step 3 – Satisfy the need ▪ Ok change is needed, how do we satisfy need (show what can be done) Schools, businesses could encourage water instead of something else Emphasize the benefits of water in our diets ▪ Step 4 Visualize the results ▪ Show audience what will happen if the take action to satisfy the need by changing Drinking water regularly decreases chance of cancer, heart disease, helps with digestion
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▪ Step 5 Call to action ▪ Final push to encourage audience to take action in order to satisfy the need and make the visualized results become reality "Drinking 8 glasses of water a day and encourage your family and friends to do the same"
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