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ALB Conference, Bucharest, 23 October 2008 OUTSOURCING SERVICES A KEY POINT TO THE EXCELLENCE SAFO Group Spa Dr. Elpidio Sacchi - Chairman FLEXIBLE COMPANY.

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Presentation on theme: "ALB Conference, Bucharest, 23 October 2008 OUTSOURCING SERVICES A KEY POINT TO THE EXCELLENCE SAFO Group Spa Dr. Elpidio Sacchi - Chairman FLEXIBLE COMPANY."— Presentation transcript:

1 ALB Conference, Bucharest, 23 October 2008 OUTSOURCING SERVICES A KEY POINT TO THE EXCELLENCE SAFO Group Spa Dr. Elpidio Sacchi - Chairman FLEXIBLE COMPANY FOR MULTIFUNCTIONAL SERVICES

2  SAFO Group Spa  Offer to the European market  References  Our concept of Outsourcing  KEY-POINT to the EXCELLENCE  SAFO Group Romania  Fines Management  Vehicle Registration  Document Management  Price-List Database SUMMARY

3 SAFO GROUP SPA  Since 1981 at the service of Car Leasing companies  150 Specialists in 3 countries: Italy, Romania, UK and opening soon in Belgium  2 Business lines  ICT Solutions and services  Administrative specialized services  Over 1,000,000 served vehicles

4 OFFER ON THE EUROPEAN MARKET SPECIALIZED VEHICLE SERVICES  Fines management  Vehicle registration  Vehicle document folder management  Purchase order and follow-up and delivery  Fleet Control  Maintenance authority  Insurance claims  Fuel cards  etc SPECIALIZED DATABASE  Price-list databases Vehicles and accessories Spare parts Time of repairing ICT SOLUTIONS  Automotive specialized solutions  Sw development  System management

5 REFERENCES

6 OUR CONCEPT OF OUTSOURCING  Basis Our customer, sometimes, could do our job like we do, but we’re focused High volumes motivate investments, improve the capacity to handle and increase the power in front of Authorities and third parties We have no customers….. Only partners  Contents Requirements and improvement target identification Best practice detection Process engineering and sharing Assumption of the responsibility at 360°

7 KEY POINT TO THE EXELLENCE  BEST IN PRACTICE CONCEPT  SOLUTIONS NOT REASONABLE FOR A SINGLE ENTERPRISE, BECOME FEASABLE FOR A GROUP OF ENTERPRISES  PROFESSIONALITY  QUALITY IMPROVEMENT  COST SAVINGS

8 SAFO GROUP ROMANIA Srl  Since February 2007  30 specialists  4 Service lines Fines management Vehicle registration Document management Price-List databases (vehicles and accessories)

9 FINES MANAGEMENT - PROPOSITION OUR SERVICE  The full range of activities that the fleet owner should perform in front of a fine and/or a request of data by the Police  Dematerialization of fines  Follow-Up and, sometimes, pushing on the evolution of the rules at national and European level SPECIALIZED DATABASE  Fleets registered owners  Fleet owners Associations  Main Police Authorities  Parking Authorities  High-Way managers OVER 120 AUTHORITIES SIGNED A DIRECT AGREEMENT WITH SAFO

10 FINES MANAGEMENT DATA EXCHANGE WITH POLITIA RUTIERA  The Police, when possible, doesn’t send the fine to the fleet owner to obtain a reply in which is written that the vehicle was rented  The Police send an electronic request to SAFO, and it, on behalf of its customers, replies electronically  Two ways of exchanging data Data flow massive exchange Specialized web site (FHW)

11  SAFO participates to EURO SPARKS 2 and is member in SPARKS Network  SAFO promotes a new project: CBPMS - Cross-Border Penalties Management System 4 countries, including Romania, desired FINES MANAGEMENT EUROPEAN PROJECTS Car Rental Firms Car Rental Firms National HUB National HUB Penalty Issuing bodies Penalty Issuing bodies Ntional Vehicle Registe r Car Rental Firms Car Rental Firms National HUB National HUB Penalty Issuing bodies Penalty Issuing bodies Ntional Vehicle Registe r Car Rental Firms Car Rental Firms National HUB National HUB Penalty Issuing bodies Penalty Issuing bodies Ntional Vehicle Registe r

12 VEHICLE REGISTRATION  Extended service Vehicle documentation management Registration and plates issuing Taxes payment  VDF available to SAFO and to the customer process automation data & documents exchange SLAs check Help desk support

13 DOCUMENT MANAGEMENT (VEHICLE DIGITAL FOLDER)  SERVICES The entire cycle for incoming documents Scanning and indexing Availability on the web Storage for the paper documents  SOLUTIONS A fully integrated platform, based on FABASOFT FOLIO Process automation Full automation of the cycle for incoming and outgoing documents All the events, the documents, the activities concerning a vehicle, gathered in a unique digital folder, available on the web, with discretional access

14 PRICE-LIST DATABASES  A full database on vehicles sold in the Romanian market available TODAY and up-to-time, with 37 brands Vehicle and accessories prices Special offers prices Constraints  Specialized for car rental/operational leasing quotations  2 Delivery channels Database in the format required by the customer for upload on its system Car Configurator web application available 24h, everywhere

15 Our Partners in Romania and in Europe  BYNX Leading Sw integrated platform for Car Rental and Fleet management  UBENCH Leading Sw integrated platform for Claims management and Remarketing

16 CONTACTS SAFO Group Romania Srl Str. Nanu Muscel n. 4 Sector 5, Bucuresti Mr. Dario Oliva, Operations Manager Tel. +40 (0) 31.805.28.67 Fax + 40 (0) 31.805.28.68 E-mail: d.oliva@saforomania.ro


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